[Hiring] Case Manager/Group Facilitator @Team Recovery Ohio LLC

Role Description

The Virtual Intensive Outpatient Program (VIOP) Case Manager/Group Facilitator provides ongoing care coordination, advocacy, resource support, engagement support, and recovery-oriented services for individuals participating in virtual substance use treatment services.

• Assist individuals in reducing barriers to treatment engagement, recovery stability, emotional wellness, and independent functioning.
• Coordinate care between internal providers, legal systems, social service agencies, recovery supports, and community resources.
• Support client retention, attendance, discharge planning, relapse prevention, and overall recovery stabilization within a telehealth treatment environment.
• Assist clients in navigating telehealth platforms and reducing technology-related barriers that may interfere with treatment participation and continuity of care.
• Support virtual group operations by assisting with attendance monitoring, engagement support, client communication, crisis escalation concerns, observed oral toxicology screening procedures, and coordination with clinical staff during treatment services.

Qualifications

• Required: HS Diploma or GED
• Preferred: Bachelor's Degree or higher in a Human Services field.

Requirements

• CDCA license valid in the state of Ohio is required.
• Preferred 3+ years of experience in addiction recovery or behavioral health settings, with a strong understanding of case management and community resource connections.
• 1 year of Case Management experience preferred.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively within a multidisciplinary treatment team and engage clients in both individual and group-based treatment environments.
• Knowledge of evidence-based practices in behavioral health and substance use treatment, with a commitment to ongoing professional development and continuous quality improvement.
• Demonstrated commitment to cultural competence, diversity, equity, and inclusion in clinical practice and program development.
• Strong analytical skills with the ability to drive innovation and continuous improvement in addiction recovery services.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.
• Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills.
• Advanced abilities with Microsoft & Google products.
• Working knowledge of Electronic Medical Records (EMR) systems.

Benefits

• Competitive Pay + 401(k) with Employer Match – Plan for your future with confidence.
• Generous Paid Time Off – We value work-life balance and encourage time to recharge.
• Tuition Reimbursement – Invest in your growth with support for ongoing education.
• Comprehensive Medical, Dental & Vision Insurance – Your health and well-being matter.
• Employee Assistance Program – Get confidential support when you need it most.