[Hiring] Case Manager @Luminare Health

Role Description

The Case Manager acts as the liaison between a patient, the primary care physician, and other providers in the healthcare community. The Case Manager assesses, plans, implements, coordinates, monitors, and evaluates the options.

Work Schedule: Scheduled hours will fall within 8:00 AM – 7:30 PM EST depending on state of residence and client needs.

Qualifications

• Associate's Degree in Nursing
• Active RN License required
• Minimum three years of clinical care required
• Active CCM Certification or the ability to obtain CCM certification within 18 months of hire date
• Demonstrated problem-solving skills
• Possess strong time management and organizational skills
• Ability to work independently and complete tasks in a timely manner, reprioritizing workload to meet customer needs
• Excellent customer service skills
• Ability to work in a fast-paced, customer service-driven environment
• Ability to accurately document system notes while engaging callers
• Ability to provide excellent communication in verbal and written form
• Ability to read and interpret documents, criteria, instructions, and policy and procedure manuals
• Excellent interpersonal skills
• Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals
• Ability to effectively communicate with employees, employers, physicians, families in crisis, community agencies, and all levels of leadership
• Ability to use commonsense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to use critical thinking skills to deal with problems in varying situations and reach reasonable solutions
• Proficient in MS Word, Excel, and Outlook

Requirements

• Bachelor of Science in Nursing preferred
• Case Management or Utilization Management in physical and mental health experience preferred
• Third-Party Administrator, Managed Care or health insurance experience
• Bilingual

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives

Company Description

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan.

Min to Max Range: $57,800.00 - $108,500.00. Exact compensation may vary based on skills, experience, and location.