[Hiring] CAS Associate Mapping Specialist In Training @Medtronic

Role Description

Responsibilities may include the following and other duties may be assigned:

• Provide expert clinical and technical support to physicians and EP Lab staff during cardiac mapping and ablation procedures to ensure safe and effective therapy delivery.
• Deliver hands-on case support using advanced mapping systems, generators, software, pumps, and associated accessories.
• Conduct product demonstrations and lead in-service training to drive successful adoption of mapping and ablation technologies.
• Troubleshoot real-time technical and workflow issues in the electrophysiology lab with a proactive, solution-oriented approach.
• Partner with sales teams to support account growth by providing clinical expertise, technical insights, and customer education.
• Act as a key liaison between physicians, lab staff, sales, and technical teams to ensure seamless communication and high customer satisfaction.
• Build and maintain strong professional relationships with customers, establishing credibility as a trusted clinical resource.
• Identify workflow efficiencies and performance improvement opportunities within customer sites and collaborate with stakeholders to implement solutions.
• Maintain advanced knowledge of electrophysiology therapies, company products, and competitive technologies.
• Provide structured feedback from the field to marketing, R&D, and education teams to support product enhancements and future innovation.
• Support product installations, system upgrades, and new technology launches within assigned territory.
• Participate in territory planning, account reviews, and cross-functional business discussions.
• Support clinical research activities (pre-market, post-market, and external studies) at active clinical centers in coordination with clinical field teams.
• Maintain required documentation, compliance standards, and training certifications.

Qualifications

• High School Diploma or equivalent and 4+ years of related work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field (OR Associate's Degree and 2+ years experience OR Baccalaureate Degree).
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Requirements

• Entry-level individual contributor on a project or work team.
• Works with close supervision.
• Delivers work of limited scope, typically smaller, less complex projects or related activities.
• Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
• Makes minor changes in systems and processes to solve problems.
• Communicates primarily with internal contacts within immediate group.
• Contacts others to gather, confirm and convey information.

Benefits

• Competitive Salary and flexible Benefits Package.
• Health, Dental and vision insurance.
• Health Savings Account.
• Healthcare Flexible Spending Account.
• Life insurance, Long-term disability leave.
• Dependent daycare spending account.
• Tuition assistance/reimbursement.
• Incentive plans, 401(k) plan plus employer contribution and match.
• Short-term disability.
• Paid time off.
• Paid holidays.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).