Role Description
As a remote Telephonic Care Manager, you will report to a Manager of Care Management. You will provide a comprehensive, holistic approach for the complex Case Management (CM) program throughout the continuum of care.
-
Provide case management specialized interventions by leveraging the most appropriate care sites and levels of care to prevent or decrease hospital readmissions.
-
Promote appropriate utilization of alternative sources of available funding.
-
Enhance coordination of care and reduce fragmentation of clinical services.
-
Serve as the point of contact in the complex case management Program for the beneficiary for all activities within the clinical spectrum.
-
Coordinate and collaborate within the Care Management programs, Military Treatment Facility (MTF) Utilization Management/Case Management/CM staff, physicians or providers to ensure a fully integrated care plan addressing all beneficiary needs and conditions.
Qualifications
-
U.S. citizenship required for this position due to Department of Defense Contract.
-
Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services).
-
Active RN license in state of employment.
-
Ability to obtain CCM certification within 1 year of hire.
-
2 years case management experience.
-
3 years clinical RN or managed care RN experience.
Requirements
-
Work Style: Remote
-
Work Schedule: Monday β Friday; must be able to work an 8-hour shift between the hours of 8:00 a.m. β 6 p.m. EST.
-
Training: Mandatory for the first 4 weeks between the hours 8:00 a.m. β 5:00 p.m. EST.
-
Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps required; dedicated workspace free from interruptions to protect member PHI / HIPAA information.
-
Occasional travel to Humana's offices for training or meetings may be required.
-
Scheduled Weekly Hours: 40
-
Pay Range: $71,100 - $97,800 per year, eligible for a bonus incentive plan based on performance.
Benefits
-
Medical, dental, and vision benefits.
-
401(k) retirement savings plan.
-
Time off including paid time off, company and personal holidays, paid parental and caregiver leave.
-
Short-term and long-term disability.
-
Life insurance and many other opportunities.