[Hiring] Care Coordinator - RN @Classet

Role Description

Chronic Care Staffing is looking for a dedicated Registered Nurse to join our remote care team. This role exists to bridge the gap between patients managing complex, long-term health needs and the clinical providers overseeing their care. By providing consistent, empathetic support, you will help patients navigate their treatment plans, improve their quality of life, and ensure they remain connected to the healthcare system.

If you enjoy working in a structured telehealth environment and want to apply your clinical skills toward preventative care rather than bedside patient management, this role offers a stable, supportive, and impactful career path.

• What Success Looks Like:
• In your day-to-day work, you will be the primary point of contact for an assigned panel of patients.
• Success is measured by your ability to build rapport quickly over the phone, accurately capture health data, and guide patients toward their self-management goals.
• Within the first 30 days: You will become proficient in our EHR workflows, understand our specific CCM and RPM protocols, and begin managing your patient outreach independently.
• Ongoing: You will maintain high-quality documentation, meet daily outreach goals, and proactively identify changes in a patient’s health status that require provider intervention.
• Long-term: You will become a trusted clinical resource for your patients, contributing to higher adherence rates to care plans and better overall health outcomes for the individuals you support.

Qualifications

• Active, unencumbered Registered Nurse (RN) license.
• Must reside within the MST or PST time zone.
• Current BLS certification.
• Recent experience in a clinical or chronic care coordination setting.
• High proficiency in Electronic Health Record (EHR) systems and Google Suite.
• A private, HIPAA-compliant home office with high-speed internet and a dual-monitor setup.

Requirements

• While not required, the following experience will help you hit the ground running:
• Prior experience with Transitional Care Management (TCM) or Remote Patient Monitoring (RPM).
• Knowledge of CMS compliance standards and clinical quality reporting.
• Experience facilitating patient and family education regarding chronic condition management.
• Bilingual fluency in English and Spanish.

Benefits

• Health, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Life and long-term disability insurance.
• Incremental PTO increases based on tenure.
• Structured on-the-job training and clear opportunities for internal professional growth.
• Consistent Monday–Friday schedule with no weekend requirements.