[Hiring] Care Coordinator-Medical Assistant @Cinqcare

Role Description

This position reports to the Clinical Support Supervisor. We are committed to serving through a Culture of Care. The core principles that drive Grace at Home in every market are the same, though they are expressed locally may vary: Humility, Partnership, Transparency, Creativity, Integrity, and Empathy.

Duties & Responsibilities

• Order any acute imaging/labs for Provider.
• Answers phone calls/messages from or pertaining to Grace at Home patients.
• Provide support to designated provider in all patient care areas.
• Communicating & collaborating with other Care Coordinators to ensure all work is completed.
• Keep workspace within HIPAA compliance.
• Communicate daily with Provider to encourage delivery of comprehensive care plan to each patient within the team and expedite workflow to facilitate Provider's ability to see patients.
• Check EHR messages regularly. Follow up on requests in a timely manner.
• Send in prescription refills.
• Communicate with community partners to facilitate care for patients.
• Processing inactive patient information.

Qualifications

• High School Diploma or GED required.
• Medical Assistant Certification required.
• At least 3+ years of experience in a healthcare setting or a bachelor’s degree in a healthcare related field.
• Prior experience using electronic health record.
• Comfort with technology including the Microsoft Suite of products.
• Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Grace at Home team, investors, partners, and other stakeholders.
• Proficiency in all Microsoft Office applications.
• Ability to build and effectively manage relationships with business leaders and external constituents.
• Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Requirements

• Work is performed indoors in a setting with air conditioning and artificial light.
• Travel to and work in offices or other environments is required.
• Communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated.
• Regular use of the telephone and e-mail for communication is essential.
• Sitting for extended periods is common.
• Must be able to receive ordinary information and to prepare or inspect documents.
• Lifting of up to 10 lbs. occasionally may be required.
• Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines.
• Good reasoning ability is important.
• Able to understand and utilize management reports, memos, and other documents to conduct business.

Benefits

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.
• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
• Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.