[Hiring] Care Coordinator @TRILLIUM HEALTH RESOURCES

Role Description

Trillium Health Resources has a career opening for an RCT (RB-BHT) Care Coordinator to join our team! The RCT (RB-BHT) Care Coordinator is responsible for providing short-term care coordination and service linkage for individuals diagnosed with autism spectrum disorder who are either not eligible for or have opted-out of Tailored Care Management and have co-occurring chronic, unresolved or complex physical, developmental disabilities, behavioral health and social determinant needs.

• Conduct outreach to members and their legal guardians to assess unmet needs and connect them with the most appropriate services and resources.
• Complete all required documentation, paperwork, and tasks within Trillium’s care management platform according to established timelines.
• Serve as a member of the integrated care team and provide input and collaboration with other team members as needed.
• Assist members and/or legal guardians in obtaining needed services and supports.
• Identify available housing, transportation, nutritional resources, and communicate with providers to promote coordinated and integrated whole person care.

On a typical day, you might:

• Serve as a resource for accessing community-based resources and supports.
• Assist with coordinating services and support for members.
• Engage identified members into Care Coordination and utilize data and information from multiple sources to address members’ needs.
• Provide care coordination to assigned members with identified behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions.
• Provide education about all available services, natural and community support, treatment options, diagnosis, etc.
• Facilitate referrals for health-related services, community-based resources and social support services.

Qualifications

• High School diploma/GED and six (6) years of experience working with BH/MH/SU/IDD population; OR
• Associate’s degree and four (4) years of experience working with BH/MH/SU/IDD population; OR
• Bachelor’s degree and two (2) years of experience working with BH/MH/SU/IDD population; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license and reliable transportation.
• Must reside within Trillium’s catchment area, which includes specific counties in North Carolina.
• Must be able to travel within catchment as required.

Requirements

• Degree in Human Services (preferred).
• Bachelor’s degree (preferred).

Benefits

• Typical working hours: 8:30 am – 5:00 pm with flexible work schedules for some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.

Company Description

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.