[Hiring] Care Access Nurse @North Memorial Health Career Portal

Role Description

The Care Access Nurse Line Nurse uses the nursing process in coordinating all aspects of care for patients. The Nurse applies telephonic communication with and/or regarding an established patient or non-North Memorial established patient in which the Nurse utilizes medically approved nursing protocols to determine urgency of the customer's needs and appropriate level of care, clinical judgement, and clinical care coordination.

• Maximizes the customer's health outcomes by utilizing standard protocols in triaging, coordinating, and communicating patient care needs.
• Executes the Standards of Nursing Practice including:
  • Assessment
  • Nursing diagnosis
  • Outcome identification
  • Planning
  • Implementation
  • Evaluation
• Provides education, advice, and facilitates communication between patients and North Memorial Health providers, clinics, and departments.
• Fosters a team-based, supportive, and collaborative care and work environment, including documenting within the electronic medical record.
• Scope of practice includes the care of neonates, infants, pediatrics, young adults, and older adults throughout the life cycle.

Qualifications

• Graduate from an accredited school of Nursing
• 3+ years of nursing experience in a hospital, acute care, or clinic setting required.
• Experience with EPIC Electronic Health Record preferred.

Requirements

• Typing test minimum 40+ WPM required.
• Skilled in Microsoft Word, Excel, and Outlook email or similar email software.
• High speed internet required (unable to support satellite internet).
• Ability to provide telephone nursing assessment of the actual or potential health needs of an individual and provide nursing care such as teaching, counseling, case finding, and referral to other health resources and evaluates these actions.
• Ability to react calmly and effectively in emergency situations.
• Knowledge of drugs and their indication, contraindications, dosing, side effects, and proper administration.
• Knowledge of nursing theory and practice.
• Knowledge of patient evaluation and triage procedures.
• Ability to listen, observe, assess, and record symptoms, reactions, and progress.
• Ability to balance and prioritize work in a rapidly changing environment.
• Works well independently in addition to being skilled in interdisciplinary collaboration.
• Demonstrates effective written and oral communication.
• Current licensure as RN in State of Minnesota.

Benefits

• Eligible for the Public Student Loan Forgiveness program.
• Health & Welfare Benefit Packages.
• 401k Retirement Match or Pension Plan, based on workgroup eligibility.
• Generous Paid Time Off (PTO) Plans.
• Adoption Reimbursement up to $3000 per child.
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition.
• Education/Tuition Reimbursement.
• 24/7 Fitness Center Access for all benefit eligible team members.