[Hiring] Billing Representative - Urology @Aeroflow Health

Role Description

Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us.

Within Aeroflow, there are 4 main divisions: Urology, Diabetes, Mom & Baby, & Sleep. Each division specializes in a specific set of medical supplies aimed to treat a medical diagnosis or the symptoms of that diagnosis.

• Aeroflow Urology focuses on incontinence products such as diapers, underpads, and catheter supplies.
• Supplies are shipped directly to more than 100,000+ patients a month across the nation who have medical insurance and a urinary incontinence diagnosis.
• Aeroflow Urology is a leader in the incontinence industry, maintaining a 4.9 out of 5 star average on over 7000+ Google reviews.
• The Urology Billing team specifically addresses denied claims that are sent to insurance for payment, provides medical documentation to insurance carriers, addresses insurance audits, and more.

We are currently seeking a Urology Billing Representative. The duties and responsibilities for this role include:

• Performing analytical work of denied claims.
• Researching insurance payer requirements.
• Solving problems and finding innovative solutions.
• Ability to prioritize multiple responsibilities.
• Making and receiving calls with a professional demeanor.
• Understanding reimbursement policies.
• Comfort with technology.
• Monitoring reports to identify trends, concerns, and/or areas of improvement.
• Discussing findings with the potential of reporting up to management.
• Maintaining HIPAA/patient confidentiality.
• Regular and reliable attendance as assigned by your schedule.
• Other job duties assigned.

Qualifications

• 2 years recent work history.
• Bachelor’s degree from accredited university (any field) - desired.
• Prior work experience in healthcare or health insurance - desired.

Requirements

• Detail oriented & critical thinker.
• Excellent customer service skills.
• High level of organization.
• Strong decision maker.
• Strong communicator.
• Flexible and adaptable.
• Empathetic, compassionate, inclusive.

Benefits

• Competitive Pay.
• Health Plans with FSA or HSA options.
• Dental and Vision Insurance.
• Optional Life Insurance.
• 401K with Company Match.
• 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s).
• Additional Parental benefits to include fertility stipends, free diapers, breast pump.
• Paid Holidays.
• PTO Accrual from day one.
• Employee Assistance Programs.
• And SO MUCH MORE!!