[Hiring] Bilingual Virtual Medical Assistant @GoLean Health

Role Description

We are seeking a highly dedicated and detail-oriented Virtual Medical Scribe and Assistant to support a fast-paced Gastroenterology practice in the United States. This role is critical in ensuring clinical excellence by providing real-time scribing, comprehensive pre-charting, and essential administrative support. The ideal candidate will be a licensed nurse with a strong clinical background and a stable, high-performance home office setup.

Qualifications

• A Bachelor's degree in Nursing (RN/BSN) is required.
• At least one year of experience as a Medical Virtual Assistant or Scribe.
• Candidates should ideally be within five years of graduation or active practice.
• Must be Bilingual (English and Spanish).

Requirements

• Fixed Working Location: The candidate must work from one specific, consistent location only.
• Hardware: Minimum 8 GB RAM.
• Monitor: Minimum 21–22 inch monitor.
• Multitasking: Ability to run Epic and Zoom simultaneously on the same computer.
• Documentation: Must provide a valid Passport, Criminal Background Check, and Professional License.

Benefits

• Part-time to Full-time (Starting at 30 hours/week).
• Potential to move to 40 hours based on performance.
• Two-week intensive training period on Epic EMR and practice-specific workflows.

Key Responsibilities & Tasks

• Pre-Charting: Reviewing patient schedules in advance to prepare charts; pulling lab results, imaging reports, and prior consultation notes into the EMR.
• Real-Time Medical Scribing: Accompanying the doctor virtually during patient visits to record clinical notes and documentation accurately.
• Patient Coordination: Handling incoming calls and scheduling appointments during non-scribing hours.
• Clinical Communication: Relaying information between the physician and patients.
• Workflow Integration: Assisting the doctor between back-to-back appointments to maintain a smooth clinic flow.

Nice to Haves

• Prior experience with Epic EMR is a significant advantage.
• Previous experience in Gastroenterology or surgical practices.