[Hiring] Bilingual Patient Coordinator @Staffing for Doctors

Role Description

We are seeking a patient-focused Bilingual Patient Coordinator to join our client's ophthalmology practice. This role is responsible for delivering a welcoming front desk experience, conducting thorough patient intake in both English and Spanish, and supporting clinical and administrative workflows. The ideal candidate is organized, communicative, and comfortable working in a fast-paced healthcare environment.

• Greet patients and manage front desk check-in in a professional, welcoming manner
• Conduct bilingual (English/Spanish) patient intake and ensure all forms and records are complete and accurate
• Collect, verify, and update insurance information; perform basic eligibility checks
• Assist patients with understanding co-pays, coverage basics, and required documentation
• Coordinate with billing and administrative teams to resolve insurance or information issues
• Prepare patients for ophthalmology visits by gathering symptoms, vision concerns, and medical eye history
• Communicate patient information and concerns clearly to clinical staff and providers

Qualifications

• Minimum 1 year of experience in a medical front desk, patient intake, or similar role is required in ophthalmology is a MUST. Candidates without this experience will not be considered
• Excellent written and verbal communication skills in English
• Familiarity with insurance verification and eligibility processes
• Strong interpersonal and communication skills with a patient-centered approach
• Highly organized with strong attention to detail
• Ability to multitask and perform effectively in a fast-paced environment

Requirements

• This is a full-time contractor position (40 hours per week)
• Pay rate of $7 – $8 per hour depending on skillset and experience
• Schedule is Monday through Friday, from 9 AM to 6 PM PST