[Hiring] Bilingual Medical Scribe & Patient Support Virtual Assistant @Winning Assistants

Role Description

Client is seeking a highly experienced Bilingual Medical Scribe Virtual Assistant to support a busy healthcare practice with medical documentation, patient communication, and administrative support. The primary focus of this role is medical scribing and note documentation, helping reduce the workload on in-house medical assistants while improving the accuracy and completeness of patient records. The ideal candidate has strong healthcare experience, excellent attention to detail, and the ability to work independently within a fast-paced clinical environment.

• Medical Scribing & Documentation (Top Priority)
  • Accurately document patient visits and medical notes
  • Assist providers with detailed medical documentation
  • Ensure completeness and accuracy of patient records
  • Support SOAP note preparation and clinical documentation workflows
  • Reduce documentation burden on medical assistants
• Phone Support & Patient Communication
  • Handle inbound and outbound patient calls professionally
  • Assist with patient communication and follow-up
  • Support administrative coordination related to patient care
• Patient Triage & Administrative Support
  • Assist with patient triage support
  • Help route patient concerns appropriately
  • Support clinic administrative workflows and documentation tasks

Qualifications

• Extensive medical scribing experience is REQUIRED
• Healthcare industry background required
• Pain management experience preferred
• Bilingual Spanish-English proficiency required

Requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.