[Hiring] Bilingual Medical Receptionist @Carenet Health

Role Description

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoy interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.

Some of what you will be doing:

• Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone.
• Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination).
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
• Accurately input data into both Carenet and EMR (Electronic Medical Records) databases.
• Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation.
• Contact health plans and verify patient insurance information.
• You will be making a difference in someone’s life.

Qualifications

• High School Diploma or General Education Degree (GED) required.
• Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office).
• Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records.
• Experience with Microsoft Outlook (email) and Word.
• Excellent oral and written communication skills.
• Excellent demonstration of caring, empathy, and compassion.
• Bilingual in English and Spanish.
• Able to provide 2 monitors with 22 inch monitor at least.

Requirements

• Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Benefits

• Compensation: $17.50 per hour.
• Health, dental, and vision insurance.
• A 401(k) plan with company match.
• Paid time off (PTO) and holidays.
• Flexible spending accounts (FSAs).
• Employee wellness programs.
• Career development opportunities.

Company Description

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.