[Hiring] Bilingual Medical Assistant I @Oscar Health

Role Description

We are hiring a Bilingual Medical Assistant to join our Oscar Virtual Care Team. The Medical Assistant provides support to a Care Team of physicians and Advanced Practice Providers (APPs) and is responsible for:

• Collecting all relevant medical information from patients
• Performing administrative tasks relative to practice and patient needs

Work Location: This is a remote position, open to candidates who reside in:

• Arizona
• Arkansas
• California
• Colorado
• District of Columbia
• Florida
• Georgia
• Illinois
• Massachusetts
• Michigan
• Nevada
• New Hampshire
• New Jersey
• New York
• North Carolina
• Ohio
• Pennsylvania
• Texas
• Virginia

While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events.

Pay Transparency: The base pay for this role is $21.50 per hour.

Responsibilities

• Provide live video virtual check-in and check-out support for patients
• Provide live phone and messaging support for patients
• Support your Care Team, including virtual physicians, APPs, and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow-up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• Medical Assistant Certification
• 1+ year of experience working as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic
• Spanish language fluency; must complete verbal and written proficiency exams
• [if moved to required - language differential to be paid upon passing language assessment]

Bonus Points

• Experience in a virtual practice environment

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements

Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

California Residents

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