[Hiring] Bilingual LCSW Clinical Talk Therapist @Thriveworks

Role Description

Thriveworks is currently seeking a Bilingual, Full-Time, Independently Licensed LCSW to provide telehealth sessions in California. This role is eligible for a competitive ramp stipend for clinicians offering 30+ hours of availability per week.

The Bilingual LCSW is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.

Key Responsibilities

• 30-37 hours of direct counseling care per week
• Collaborative note-taking during sessions
• Treatment plans and other documentation as required
• Treatment team meetings with the customer, as applicable
• Weekly Synchronous Health team meeting
• Advocates for the Participant in decisions regarding meeting their clinical needs
• Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met
• Brings successful models and techniques from other experiences and bodies of evidence to best support participants
• Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
• Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
• Reports to the Operations manager as the second point of escalation if participants’ concerns are unresolved
• Keep abreast of new developments in clinical care, including analog and digital techniques
• Other duties as assigned

Qualifications

• Fully proficient in Spanish and eager to work with Spanish-speaking patients
• Licensed LCSW (license must be able to practice without supervision)
• Experience working with children is preferred, not required, highly desirable
• Informed on state tele-health policies
• Comfortable with technology and conducting sessions via tele-health
• Capability to build a therapeutic relationship in a virtual platform
• Polished, professional virtual presence
• Strong ability to identify markers for the appropriate level of care to meet patient needs
• Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
• Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
• Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
• Access to a smartphone, a laptop, and an internet connection
• Must pass a background check

Benefits

• Guaranteed, bi-weekly pay (no need to wait on reimbursement)
• FREE individual clinical supervision provided
• Paid orientation and annual pay increases
• PTO
• No-show protection and caseload build within 90 days of credentialing
• Credentialing, billing, scheduling, and marketing support
• Health, dental, life, liability, and disability insurance options
• 401k with 3% employer match
• CEU reimbursement and free in-house training
• Opportunities for paid resident supervisory roles
• A vibrant clinical community—online and in person
• Monthly peer consultations and professional development
• A clear path for career growth and internal promotion