Role Description
This is a full-time, work-from-home position. The candidate must be located in the Albuquerque, NM area due to regular local travel for in-person patient appointments. Bilingual (English/Spanish) Required.
Join our compassionate team and help make a positive difference in an injured person’s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:
-
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
-
Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
-
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
-
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
-
Work with employers and physicians to modify job duties where practical to facilitate early return to work.
-
Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
-
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
-
Complete other duties, such as attend injured worker’s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.
Qualifications
-
Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
-
Experience: 2+ years clinical practice preferred. Workers’ compensation-related experience preferred.
-
Skills:
-
Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
-
Ability to work independently.
-
Knowledge of basic computer skills including Excel, Word, and Outlook Email.
-
Proficient grammar, sentence structure, and written communication skills.
-
Certifications, Licenses, Registrations: Active Registered Nurse (RN) license required. Must be in good standing. URAC-recognized certification in case management preferred (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
Requirements
-
Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
-
Must have reliable internet.
Benefits
-
Full and comprehensive benefits program.
-
24 days of paid vacation/holidays in your first year plus sick days.
-
Home office equipment including laptop and desktop monitor.
-
Mileage and travel reimbursement.
-
Employee Assistance and Referral Program.
-
Hands-on workers’ compensation case management training.
-
Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts.
-
Life and AD&D Insurance.
-
401(k) and Tuition Reimbursement.
-
Compensation ranges from $70,000 - $83,000 annually, with eligibility for a productivity-based bonus program.