[Hiring] Bilingual Drug Safety Coordinator @Cencora

Role Description

It is a Bilingual Drug Safety Coordinator role. We are looking for candidates currently working as Bilingual Admin or Copay Assistants. OR we are even open to fresh graduates with strong academic background with fluency in French & English.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Information Management and Pharmacovigilance: Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation.
• Work directly with internal and external clients to request additional information or clarification as necessary.
• Review patient information in database and ensure accurate documentation as per client needs.
• Attach Post Infusion Reports to databases to ensure proper documentation for patient assistance and drug safety program needs.
• Data entry into program specific databases and Quality Management System.
• Sorting, filing and review of incoming faxes and documents.
• Assist in processing translation of documents.
• Perform quality check on adverse event reports as directed by the work instructions.
• Assist in literature search and review activities.
• Perform reconciliation activities with internal and external clients/partners.
• Conduct follow-up and clarification seeking activities as required to ensure completeness of safety reports.
• The Drug Safety Coordinator will also be assigned other duties and tasks as required from time to time.
• May be required to be on standby/on call as part of this role.

Qualifications

• Minimum science graduate with 6 months to 1 year experience, with interest to work in Drug Safety/Pharmacovigilance role can apply.
• A diploma or degree with a concentration in Life Sciences is a strong asset.
• Knowledge of Pharmacovigilance industry is an asset.
• Adaptability to change and to learn new skills as required.
• Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset.
• Bilingual, English & French is mandatory.
• Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary.

Requirements

• Ability to communicate effectively both orally and in writing.
• Effective interpersonal skills.
• Effective organizational skills; ability to multitask.
• Superior, proven attention to detail.
• Ability to consistently meet deadlines.
• Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently.
• Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs).
• Good internet required for remote work.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.