[Hiring] Bilingual Clinical Nurse Navigator (RN) @Renalogic

Role Description

As the Clinical Nurse Navigator (RN), you'll serve as the primary Nurse for oncology care navigation, coordination, guideline-based treatment oversight, symptom assessment, escalation, and survivorship planning. You'll function across the full cancer continuum and provide clinical leadership to ensure care delivery is evidence-based, safe, member-centered, and cost-conscious.

As the Clinical Nurse Navigator of a growing program, your role encompasses advanced clinical oversight, pathway alignment, interdisciplinary coordination, and escalation authority to providers.

How You’ll Contribute

• Establish and maintain contact with assigned oncology members via phone, text, email, and video calls.
• Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits.
• Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care.
• Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs.
• Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs.
• Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors.
• Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care.
• Provide emotional support and connect members to counseling, support groups, and survivorship resources.
• Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR.
• Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.

Qualifications

• RN license in good standing within a compact state and willingness to obtain licensure in other states as needed.
• A minimum of 4 years’ RN experience in a related role; clinical experience in oncology, infusions or critical care, including care navigation, treatment support, and/or complex case management is required.
• Must be able to flex your work schedule to support members in every US time zone, which means working some evening and weekend hours.
• Be able to speak, write, and communicate fluently in English and Spanish.
• Utilization Review and/or Care Management preferred.
• Experience working 100% remote as a nurse is highly preferred.
• Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs.
• Ability to attend and professionally engage in video meetings.
• Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products.
• Autonomous self-starter who is comfortable with ambiguity.
• Creative mindset and ability to appropriately challenge the status quo.
• Superb written and oral communication skills.
• Ability to overcome obstacles with a ‘yes if...’ approach.
• Ability to effectively balance competing deadlines without losing focus on the bigger picture.
• Reliable internet and power with a designated area to conduct work with minimal interruptions.

Benefits

• Market competitive salary, including potential annual merit increases and bonuses contingent on the company's fiscal performance.
• Generous time off and paid holidays because we value recharging.
• Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us.
• 401k with generous employer match.