[Hiring] Benefits Verification Representative @CVS Health

Role Description

Coram/CVS Health is looking for a high-energy healthcare professional to join our National team as Benefit Verification Specialist with Coram's Enteral Nutrition Center! This rewarding opportunity allows you to work closely with our Patient Care Coordinators and insurance providers to verify coverage for in-home Enteral therapy for Coram's patients. We believe that Benefit Verification Specialists are a key part of creating a positive experience for our patients.

In this dynamic and fast-paced role, you will be responsible for:

• Verifying insurance coverage and obtaining prior authorization information for both new and existing patients.
• Processing patient prescription orders in a timely manner while demonstrating excellent customer service to patients, healthcare professionals, and insurance carriers.

This role will require an understanding of insurance carriers and concepts including pharmacy benefits, major medical benefits, and per diem coverage as well as knowledge of government and patient assistance programs.

Qualifications

• Minimum 1 year experience working in a customer service or call center environment.
• Data entry experience.
• Working knowledge in Microsoft Office, specifically Outlook and Word.

Requirements

• Home infusion or durable medical equipment (DME) experience.
• Experience working in a healthcare environment.
• Experience verifying benefits with insurance companies.
• Experience working with healthcare insurance.

Education

• Verifiable High School Diploma or GED is required.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $17.00 - $31.30. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Anticipated Weekly Hours

40

Time Type

Full time

Application Closing Date

We anticipate the application window for this opening will close on: 09/21/2026.