[Hiring] Benefits Investigations Pharmacy Technician @Shields Health Solutions

Role Description

Proactively grow the specialty pharmacy patient population by identifying patients that are eligible to fill with a Shields Partner Pharmacy.

• Complete patient benefits investigations.
• Protect Shields values by keeping information confidential.
• Perform benefits investigation.
• Utilize multiple approved tools to identify insurance coverage.
• Research within patients' medical records for current medication regimen.
• Complete benefits investigation with approved Pharmacy Dispensing Systems.
• Document clearly and concisely all outcomes of benefits investigation in documentation tool.
• Collaborate with team members to provide an integrated approach of quality patient care.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's values by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned.

Qualifications

• Strong computer skills and ability to quickly learn to navigate Electronic Medical Records (EMR) and Pharmacy Dispensing Systems (PDS).
• Very organized, self-motivated with attention to detail.
• Great interpersonal skills, high integrity, and dependability.
• Energetic and highly motivated team player.
• Willingness to do whatever is necessary for the betterment of the company.
• Discretion and confidentiality are essential as position deals with highly sensitive and private data.

Requirements

• Nationally certified from PTCB or equivalent is strongly preferred but not required.
• State license is required; dependent on hospital placement, you may be required to become state certified.
• Commitment to obtaining required licensure within a mutually agreed upon timeframe.
• Continued employment is contingent upon meeting these requirements.
• 0-1 years' experience as a Pharmacy Technician.
• High school diploma or GED.

Benefits

• Equal employment opportunities to all employees and applicants for employment.
• Prohibits discrimination and harassment of any type.