[Hiring] Benefits Eligibility and Authorization Coordinator @Cardinal Health

Role Description

Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

• Physician interactions (verbal calls, clinical prescribing questions, diagnosis validation, outbound fax resolution, etc)
• Reviews and executes according to departmental SOPs for medical documentation
• High attention to detail
• Ability to multi-task in a fast-paced work environment
• Achieve productivity measures and maintain standardized quality metrics
• Identify, support and demonstrate the Company's culture and values to ensure quality service to both internal and external customers

Qualifications

• HS Diploma, GED or equivalent experience preferred
• Basic math skills preferred
• Medical and Healthcare experience preferred
• Call Center Experience preferred

Requirements

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs