[Hiring] Behavioral Health Care Manager @BTST Services

Role Description

The Behavioral Health Care Manager (BHCM) is a licensed professional who serves as a key member of the Collaborative Care Team (CoCM) between BTST Services and the partnered Pediatric Facility. This role bridges pediatric medical care with behavioral health services, providing direct support to children, adolescents, and families. The BHCM works in partnership with primary care providers (PCPs) and psychiatric consultants to coordinate care, deliver brief interventions, and support patients through all phases of behavioral health treatment.

Key Responsibilities

• Manages a caseload of pediatric patients with behavioral health needs
• Ensures timely access to care, continuity of services, and responsiveness to patient needs
• Conducts standardized behavioral health screenings
• Delivers brief, evidence-based interventions
• Educates patients and caregivers on diagnoses, treatment options, and care plans
• Tracks patient progress using a clinical registry
• Collaborates with primary care providers and psychiatric consultants to update and adjust care plans
• Monitors symptoms, medication side effects, and treatment outcomes using validated tools
• Participates in weekly psychiatric consultation meetings
• Documents all patient interactions and care activities in the Electronic Health Record (EHR)
• Facilitates referrals to additional services when needed
• Supports discharge planning, including relapse prevention and self-management strategies
• Other duties as assigned

Reporting Structure

The BHCM reports to the Director of Community Support Programs and serves as a key member of the Integrated Behavioral Health Team. In this role, the BHCM is expected to:

• Actively participates in interdisciplinary team meetings
• Participates in psychiatric case reviews
• Engages in continuous quality improvement initiatives
• Maintains timely, accurate, and complete clinical documentation
• Meets established quality metrics related to screening, follow-up, and symptom improvement
• Utilizes a collaborative, family-centered approach to care delivery
• Participates in ongoing training and supervision for professional development
• Ensures delivery of high-quality behavioral health services

Qualifications

• Master’s degree in social work, Counseling, Psychology, or related field
• Licensure at the independent Level (e.g., LCSW-C or LCPC) in the State of Maryland
• Experience with child/adolescent behavioral health preferred

Additional Skills

• Strong communication and teamwork skills
• Knowledge of pediatric behavioral health conditions and interventions
• Ability to use EHR and tracking systems for caseload management
• Comfortable with both in-person and telehealth-based care delivery
• Familiarity with trauma-informed and culturally responsive practices

Age Requirement

• Be at least 21 years of age

Benefits

• Partnerships with select colleges/universities (tuition discounts, scholarships, etc.)
• Sick and Safe Leave
• Referral Program
• 401k Eligibility (after meeting requirements according to Secure Act 2.0)
• Flexible schedule
• 401(k) matching
• Paid training
• Paid time off

EEO Statement

We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require an accommodation or assistance a position, please email [email protected].