[Hiring] Behavior Specialist Virtual @Rogers Behavioral Health

Role Description

Rogers Behavioral Health is excited to announce an opening in our Telehealth division for a full-time Behavioral Specialist. Our Behavioral Specialists are responsible for providing virtual support for the delivery of high-quality psychoeducational groups within Rogers Behavioral Health treatment programs, delivering high-quality, evidence-based treatment to our patients in Wisconsin and Illinois.

Hours: M-F 7:30am to 4:00pm CST

Job Duties & Responsibilities:

• Provide virtual psychoeducational groups to patients, according to clinical standards of care and under the supervision of the Clinical leader to address patients’ specific needs and goals.
• Environmental Context Assessment: Use video calls to gain insights into the patient's home environment and identify potential triggers or supports.
• Virtual Skill Practice: Guide patients through in-the-moment skill practice for real-world situations, such as navigating anxiety-provoking scenarios within their own home.
• Virtual Milieu Management: Understand the nuances of facilitating a virtual group, moving multiple patients to break out rooms, assess safety, and other tasks that happen throughout the treatment day.
• Platform Proficiency: Master the virtual care platform's features, such as screen sharing, virtual whiteboards, and breakout rooms, to enhance therapeutic sessions.
• Technical Troubleshooting with patients.
• Contingency Planning: Develop and communicate clear plans with patients for technical disruptions, including backup contact methods.
• Asynchronous Support: Utilize secure messaging or patient portals to provide timely, non-urgent support and check-ins between scheduled sessions.
• Remote Observation: Virtually observe and provide real-time feedback on a patient's behavior in their natural environment.
• Digital Content Creation: Develop and share digital resources, such as worksheets, guided meditations, and psychoeducational videos, to support patient learning outside of sessions.
• Crisis Management Protocol: Implement and train on a virtual crisis protocol that ensures a seamless and rapid response to emergencies from a remote location.
• Participate in supervision sessions with the Clinical leader, communicate regularly on specific patient progress, and adjustments needed to care plan based on observations and response to interventions delivered.
• Provide technical support and troubleshooting for patients to ensure connectivity throughout their session.
• Document mental health services according to applicable regulations and payer expectations. Assure acute and timely documentation of therapeutic treatment plans, outcome assessments, psychosocial information, and other patient care data is completed within the medical record.
• Participate in multidisciplinary treatment team meetings and assist in development of the treatment plan.
• Communicate treatment interventions and support needs for assigned caseload to applicable interdisciplinary team members and to support systems as needed.
• Offer training support to other direct care team members less familiar with cognitive behavioral treatment interventions (MHT, nurses, clinic assistants, etc.).
• Providing parent or support person training and education on how to support CBT interventions and behavioral treatment plans effectively.
• Provide for patient safety and the safety of the facility.
• Support changes in staffing/scheduling assignment when program and patient care needs require.
• Performs other duties as assigned, including maintaining a current knowledge base of department processes, protocols, and procedures, pursuing self-directed learning, and continuing education opportunities.

Qualifications

• Bachelor’s Degree required (human services, psychology, social work, or related field).
• Must hold a valid Substance Abuse Counselor-in-Training credential (or state equivalent), if working in an Addiction Recovery program that requires this.
• Relevant Cognitive-Behavioral Treatment (CBT) experience (12 months preferred).
• Relevant experience may include clinical care, human services, or educational equivalent.

Requirements

• Compliance with Residential Care Center (RCC) and Community Based Residential Facility (CBRF) (Required for Residential Inpatient programs, preferred for all levels of care).
• Training on telehealth platform and technical troubleshooting with patients.
• Additional trainings may be required per unit – these must be completed within timeline established by leadership during onboarding.

Benefits

• Health, dental, and vision insurance coverage for you and your family.
• 401(k) retirement plan.
• Employee share program.
• Life/disability insurance.
• Flex spending accounts.
• Tuition reimbursement.
• Health and wellness program.
• Employee assistance program (EAP).