[Hiring] Authorization Specialist - Buy and Bill Pharmacy - Medical Billing @Crossroads Treatment Centers

Role Description

Day in the Life of an Authorization Specialist - Buy and Bill Specialist:

• Performs all duties and responsibilities in accordance with local, state, and federal regulations and company policies.
• Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to:
  • Professional claims
  • Governmental and/or non-governmental claims
  • Denied claims
  • Aged accounts
  • High priority accounts
  • High dollar accounts
  • Reimbursements
  • Credits
• Leverage available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolutions, documenting all activity in accordance with organizational and client policies.
• Communicate professionally (in all forms) with payer resources including:
  • Websites/payer portals
  • Email
  • Telephone
  • Customer service departments
• Maintain quality and productivity results at a level that meets departmental standards as measured by a daily/weekly/monthly average.
• Verify patient benefits and eligibility for buy and bill drugs.
• Obtain authorization for buy and bill drugs as required by the various payors.
• Submit claims to insurance companies for buy and bill drug administration and related services.
• Track claim status and follow up on denials or incomplete/pending claims.
• Apply on behalf of patient for co-pay assistance program as applicable.
• Ability to interpret payer clinical guidelines and identify contract variances affecting reimbursement.
• Demonstrate clear proficiency in third-party billing requirements to include federal, state, and commercial/managed care payers.
• Interpret claim scrubber edits/rejections and take appropriate action necessary to resolve issues.
• Seek resolution to problematic accounts and payment discrepancies.
• Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution.
• Other Duties as Assigned.

Qualifications

• Must have had at least 2-3 years accounts receivable experience in a physician office setting.
• Has previous Buy and Bill experience preferred.
• General Knowledge of HCPCS, CPT-4 and ICD-10 coding and/or medical terminology.
• Familiar with multiple payer requirements and regulations for claims processing.
• Must have a High School Diploma/GED.

Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) at the current IRS mileage reimbursement rate.
• Community events that promote belonging and education, including but not limited to:
  • Community cookouts
  • Various fairs related to addiction treatment and outreach
  • Parades
  • Addiction awareness for schools
  • Holiday events
• Opportunity to save lives every day!

Benefits Package

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesting period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health Day
• Calm subscription for all employees