[Hiring] Associate-Rehabilitation Clinical Support Senior @IU Health

Role Description

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

Schedule

• Monday-Friday 7:30am-5pm

Work Location

• Remote

Primary Responsibilities

• Oversee patient flow from point of entry to destination and ensure timely, accurate and professional services.
• Responsible for timely and accurate resolution of patients’ accounts.
• Obtain specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits.
• Communicate with payers and patients to achieve accurate financial information.
• Accurate registration of patients, scheduling recurring appointments, answering incoming calls and directing patients and visitors appropriately.
• Participate in operational aspects of the department and maintain performance improvement activities as required.
• Participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs.
• Order, distribute and maintain designated and appropriate inventory of department related supplies.
• Assigned higher complexity tasks than those expected from Associate-Rehabilitation Clinical Support and held to higher productivity and quality standards.

Qualifications

• High School Diploma/GED is required.
• Two years’ experience in Rehabilitation Services or similar job duties (patient registration, insurance, scheduling) required.
• Ability to work within a team and maintain collaborative relationships.
• Basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).
• High level of interpersonal and problem-solving skills.
• Ability to take initiative and meet objectives.
• Effective written and verbal communication skills.
• Excellent working knowledge of the Associate of Clinical Support Job Duties.

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!