[Hiring] Associate Medical Director of Clinical Affairs @Included Health

Role Description

Join Included Health in revolutionizing healthcare by advocating for comprehensive care solutions and improving patient outcomes. We are seeking a dedicated and experienced physician who is passionate about enhancing healthcare strategies and supporting clients with their employees' general health needs. As a member of the Clinical Affairs Team, you will play a crucial role in representing Included Health externally, facilitating educational sessions, and providing invaluable support to our clients and internal teams.

Reporting to the Director of the Clinical Affairs Team, the Medical Director - Clinical Affairs will serve as a key liaison between Included Health and external stakeholders. This role requires a proactive and dynamic individual who can effectively communicate the value of our clinical services, foster client relationships, and contribute to the strategic growth of our organization.

Join us at Included Health and make a meaningful impact on the future of healthcare through comprehensive care management solutions. Apply now to be part of our dedicated team of professionals committed to improving patient outcomes and raising the standard of healthcare for all.

Responsibilities

• External Representation: Represent Included Health at conferences, seminars, and industry events, showcasing our expertise in clinical navigation, virtual care, care management, and fostering connections with potential clients and partners.
• Educational Sessions: Develop and deliver engaging educational sessions aimed at healthcare professionals, clients, and the general public on pertinent topics related to general health and well-being.
• Sales Support: Collaborate with the sales team to highlight the value of our clinical services during client meetings, contributing to upsell opportunities and enhancing client satisfaction.
• Client Engagement: Work closely with current clients to understand their general health management needs, provide strategic guidance, and address any issues or concerns promptly and effectively.
• Implementation Support: Contribute to the development and implementation strategies for our new clients who will be launching services such as clinical navigation, virtual care, care management, All-Included Care (AIC), and/or utilization management (UM).
• Escalation Support: Assist in managing escalations from clients, providing timely intervention, and collaborating with internal teams to resolve issues efficiently and satisfactorily.
• Patient Care: Ability to deliver clinical navigation services and/or virtual care as needed.
• Other duties as assigned.

Requirements

• Physician (MD/DO) with 5 years of post-residency experience. Licensure in good standing in your state of residence is required throughout your employment. Must maintain board certification in your primary specialty throughout employment.
• Clinical Experience: Demonstrated high-quality clinical experience with a strong understanding of general health principles and best practices. Applicants who can speak to a wide range of medical conditions are preferred.
• Project/Program Management: Proven experience in project or program management, with the ability to coordinate and manage multiple initiatives simultaneously.
• Excellent Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex medical concepts in a clear and concise manner.
• Relationship Building: Proven ability to build and maintain positive relationships with clients, colleagues, and external stakeholders.
• Strategic Thinking: Ability to think strategically and contribute to the development of clinical initiatives that drive value for both Included Health and our clients.
• Flexibility and Adaptability: Capacity to thrive in a fast-paced and evolving environment, managing multiple priorities effectively and adjusting strategies as needed.
• Patient Care: Ability to deliver clinical navigation services and/or virtual care as needed when managing escalations.
• Availability: Willingness to work outside regular business hours and travel, as required by business needs and client engagements. Travel availability of up to twice per month for 1-2 days each (averaged over the year), sometimes with short notice.

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• Work-From-Home reimbursement to support team collaboration home office work