[Hiring] Associate Manager - EMR Specialist @MCD Global Health

Role Description

The Associate Manager – EMR Specialist will support the planning, implementation, and scaling of Electronic Medical Record Modernization across healthcare and public health settings. This role is well-suited for professionals with hands-on experience with EMR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems.

Key Deliverables

• Support the design and implementation of EHR and telehealth initiatives aligned with program goals.
• Contribute to workflow assessments and operational planning to integrate EHR upgrades into care delivery.
• Coordinate with healthcare partners, vendors, and internal teams during implementation and scale-up.
• Develop implementation documentation, tools, and guidance for program partners.
• Track implementation progress, challenges, and lessons learned to inform continuous improvement.
• Contribute to knowledge-sharing and best practices related to digital health across programs.

Location and Work Environment

• Maine (Remote with in-State travel)

Position Type

• Full Time

Reports To

• Senior Program Manager, EMR Modernization

Grade Level

• 5

Anticipated Salary

• $65,000-$75,000

Key Responsibilities

• Support the planning, implementation, and scaling of Electronic Medical Record Modernization across healthcare and public health settings.
• Provide hands-on technical assistance with EHR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems.

Core Competencies

• Strong knowledge of Electronic Medical Record Systems.
• Ability to support implementation planning, workflow design, and operational roll-out of EMR initiatives.
• Project management skills, including coordinating timelines, stakeholders, and deliverables.
• Ability to translate technical concepts into practical guidance for clinical and program teams.
• Strong written and verbal communication skills, including documentation, training materials, and stakeholder presentations.
• Comfort working with data to inform implementation, monitoring, and improvement efforts.

Qualifications

• Bachelor’s degree in Public Health, Health Administration, Health Informatics, Nursing, Health Policy, Information Systems, or a related field required.
• Master’s degree in Public Health (MPH), Health Administration (MHA), Health Informatics, or a related discipline preferred but not a requirement.
• Relevant professional experience working with rural or resource-constrained healthcare organizations.
• 4–6 years of progressively responsible experience in healthcare operations, public health programs, or health technology implementation.
• Demonstrated experience planning and implementing EHR initiatives within healthcare delivery systems, public health agencies, or community-based health organizations.
• Hands-on experience working with telehealth platforms, remote care technologies, or digital patient engagement tools.
• Strong understanding of clinical and operational workflows and how EHR systems integrate into care delivery.
• Experience navigating EHR policy, reimbursement, and regulatory considerations, including payer requirements and state or federal guidance.
• Experience collaborating with clinical teams, IT staff, administrators, vendors, and external partners.
• Familiarity with healthcare delivery in rural or mixed urban–rural settings is highly desirable.
• Strong commitment to improving healthcare access, quality, and equity through digital innovation.
• Practical, solutions-oriented mindset with the ability to balance innovation and operational realities.
• Collaborative team player who builds strong relationships across clinical, technical, and program teams.
• Highly organized, proactive, and able to manage multiple priorities.