[Hiring] Associate Director of Psychiatric Services @Author Health, LLC

Role Description

The Associate Director of Psychiatric Services is a senior clinical leadership role created to support the growth and quality of Author Health's psychiatric NP workforce. This role provides direct oversight and development of Lead NPs across our clinical pod structure, owns the full NP recruitment and onboarding lifecycle, and serves as a key operational and technology champion across the psychiatry team. This role maintains a direct patient care component and is grounded in Author Health's virtual-first care model.

Responsibilities

• Administrative Responsibilities (40-60% of time; up to 80%):
  • Directly oversee and coach Lead NPs across pods.
  • Support Lead NPs in executing their supervisory responsibilities.
  • Review performance metrics with Lead NPs at regular intervals.
  • Conduct documentation audits and support Lead NPs.
  • Serve as the escalation point for issues surfaced through Lead NPs.
  • Drive initiatives that build connection and trust within a remote setting.
• Recruitment, Onboarding & Training:
  • Lead and oversee recruitment process strategy and execution for psychiatric NPs.
  • Own the full onboarding lifecycle for the psychiatry team.
  • Develop and maintain onboarding materials.
  • Partner with the Senior Medical Director to develop and deliver content for provider teaching and training modules.
  • Co-lead weekly provider meetings.
• Clinical Operations & Tech Support:
  • Synthesize clinician feedback and operational patterns into actionable recommendations.
  • Track key performance dashboards in alignment with clinical leadership.
  • Serve as a SuperUser and internal champion for new technology.
• Clinical Responsibilities (40-60% of time; no less than 20% time):
  • Provide direct clinical care.
  • Provide cross-coverage during provider absences.
  • Rotate through on-call responsibilities (~2 weeks/year).

Qualifications

• Board-certified PMHNP with an unrestricted license to practice in Florida.
• 5+ years of experience providing direct psychiatric care to complex medical patients.
• Minimum of 3 years of supervisory or management experience in outpatient settings.
• Leadership experience in value-based care organizations strongly preferred.
• Strong sense of initiative; comfortable in a startup environment.
• High interpersonal awareness; empathic and collaborative.
• Excellent verbal, written, and nonverbal communication skills.

Requirements

• Willingness to obtain licensure in all states where Author Health operates.
• Additional certifications such as Doctor of Nursing Practice, Master of Business Administration, or Master of Public Health preferred.
• Experience with Medicare Advantage, dual-eligible populations, or value-based care delivery preferred.
• Demonstrated leadership track record in change management and team performance improvement.
• Detail-oriented and efficient in evaluating and summarizing complex clinical and operational information.
• Curious and adaptable; interested in innovative models of care delivery.

Benefits

• Full-time role with occasional travel (up to 10%) for team gatherings and health system site visits.