[Hiring] Associate Director, Clinical Training @Planned Parenthood Federation of America

Role Description

Planned Parenthood Federation of America (PPFA) seeks an Associate Director, Clinical Training. This job reports to the Director of Clinical Operations, CAPS at PPFA. This role is on a team which focuses on the development of an overarching strategy related to current and future threats to abortion, increasing access to abortion, best practices in abortion service delivery and patient-centered care, and the development of cutting-edge clinical standards and guidance for SRH care.

Purpose:

• Support the delivery of high-quality, equitable abortion services.
• Collaboratively develop and deliver new - and integrate pre-existing - tools and training resources.
• Create and maintain a standardized, cohesive, and accessible suite of resources that support staff onboarding, training, and resilience in clinical abortion service delivery and equity.
• Provide training in abortion service delivery, customer service, and integration of drivers of equity into abortion delivery systems.
• Expand training to other SRH service delivery topics (such as contraceptive care).

Delivery:

• Responsible for oversight of communication, registration, and coordination of CAPS proctoring programs for affiliate clinical staff.
• Support the development of comprehensive training programming that is easily accessed and modifiable by service delivery teams.
• Deliver clinical trainings, both remotely and in-person.
• Collaborate with team leadership to ensure effective dissemination and utilization of training programs.
• Build a response and improvement mechanism for barriers to program use or necessary updates.
• Other duties as assigned.

Engagement:

• Collaborate with health care delivery teams and training programs across other teams and divisions at PPFA.
• Ensure that PPFA abortion and SRH training and resources remain equitable, patient-centered, trauma informed, and cutting-edge.

Qualifications

• High school diploma plus 5+ years experience in SRH care and training with an emphasis on abortion care.
• Expertise in multiple components of abortion and SRH care visits.
• Deep understanding of the drivers of efficient and exceptional patient-centered health care.
• Excellent interpersonal skills and high level of emotional intelligence.
• Ability to build strong and effective partnerships with both internal and external collaborators and customers.
• Exceptional assessment and diplomatic skills to manage challenges as they occur.
• Familiarity with building training evaluation and data usage.
• Knowledgeable of and able to apply best practices in virtual training platforms.
• Strong verbal, written, and presentation skills.
• Knowledge and application of core diversity, equity, and inclusion concepts.
• Knowledge of the abortion care landscape and the barriers and facilitators to abortion access across the country.
• Proven track record of completing projects according to outlined scope, budget, and timeline.
• Extremely organized, process-oriented, self-starter who works well in a fast-paced environment.
• Passionate about the mission of Planned Parenthood and the role of health provision and advocacy.
• Candidates should reside in a location that allows for quick and reliable transit to an airport.
• Able to work extended hours and weekends as needed.

Requirements

• Approximately 75% domestic travel throughout the U.S.

Benefits

• $104,000 - $109,000 a year.