[Hiring] Associate Director, Cell Therapy Operations @Novartis

Role Description

The Associate Director Cell Therapy Operations Manager is in the Southeast geography. This is a remote & field-based role that covers the following, but not limited to: Atlanta, GA, Charlotte, NC, and Jacksonville, FL. Associate must reside within territory, or within a reasonable daily commuting distance of 60 miles from territory.

The Associate Director, Cell Therapy Operations Manager (AD, CTOM) is a field-based operational leader responsible for training, onboarding, and qualifying CAR-T treatment centers to support the safe, compliant, and successful delivery of Novartis CAR-T therapies. The AD, CTOM serves as the primary operational partner to assigned treatment centers, supporting:

• Ordering
• Logistics
• Apheresis collection
• Site readiness
• Quality compliance
• Operational excellence

While collaborating cross-functionally to resolve complex challenges and improve site performance.

Qualifications

• Bachelor’s degree in science, healthcare, nursing, business, or a related discipline.
• Minimum 7 years of healthcare, pharmaceutical, biotechnology, specialty operations, or related industry experience.
• Experience supporting complex healthcare systems, treatment centers, academic medical centers, or multi-site institutions.
• Demonstrated experience in cell therapy operations, specialty therapy operations, or other highly regulated healthcare environments.
• Proven experience training, onboarding, educating, or supporting external healthcare stakeholders.
• Ability to effectively operate within matrixed, cross-functional organizations and influence stakeholders without direct authority.
• Strong project management, problem-solving, and operational execution skills with the ability to manage multiple priorities simultaneously.
• Excellent communication, presentation, and relationship-management skills with internal and external stakeholders.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 60 miles from the territory border.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Requirements

• Direct experience supporting CAR-T, cell therapy, apheresis, blood or tissue collection, cryopreservation, transplant, or related specialty operations.
• Experience working within GxP-regulated pharmaceutical, biotechnology, manufacturing, cell processing, hospital, or specialty healthcare environments.

Benefits

• The pay range for this position at commencement of employment is expected to be between $138,600.00 and $257,400.00/year.
• Final pay determinations will depend on various factors, including geographical location, experience level, knowledge, skills, and abilities.
• The total compensation package may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards.
• Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).