[Hiring] Appointment Scheduler @Moore Haven Yacht Club

Role Description

We are looking to hire an efficient scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include:

• Scheduling, rescheduling, and canceling patient appointments as required.
• Answering patients’ questions regarding basic medical tests and procedures.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Explaining financial requirements and obligations to patients and entering payments into the practice management system.
• Scheduling referral appointments and follow-ups.
• Verifying insurance details and informing patients of un-covered fees.
• Filing documents and organizing supplies.

To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.

Qualifications

• High school diploma or GED.
• Post high school education is advantageous.
• Proven experience working in a medical office.
• Working knowledge of medical terminology and medical insurance plans.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette.

Company Description