[Hiring] APC Telehealth/Virtualist – On-Demand Urgent Care @Jefferson Health Plans

Role Description

Advanced Practice Clinician (APC)—Nurse Practitioner (NP) or Physician Assistant (PA)—to join our growing Telehealth/Virtualist On-Demand Urgent Care team. This remote position supports Jefferson’s On-Demand care platform by delivering high-quality, patient-centered virtual urgent care services. Providers must reside in PA, NJ, or DE and must obtain and maintain active licensure in all three states. A valid Pennsylvania DEA is required at the start of employment.

Responsibilities

• Assessment & Management:
  • Conduct comprehensive virtual patient evaluations including detailed histories and telehealth-appropriate physical assessments.
  • Order and interpret diagnostic studies when clinically appropriate.
  • Manage acute urgent care complaints, providing safe and effective treatment via telehealth modalities.
  • Assess for risks associated with acute illness including medication effects, hydration status, worsening symptoms, and need for in-person escalation.
• Diagnosis:
  • Collaborate with the interdisciplinary team to diagnose acute and episodic conditions commonly treated in virtual urgent care.
  • Develop and prioritize differential diagnoses.
  • Recognize complications requiring escalation and coordinate referrals to in-person care when necessary.
• Formulation of Care Plan:
  • Establish evidence-based treatment plans tailored to virtual urgent care.
  • Prescribe medications, diagnostics, and interventions in accordance with telehealth clinical guidelines.
  • Modify care plans based on follow-up, evolving symptoms, or patient needs.
• Documentation:
  • Document all telehealth encounters in the EMR (EPIC), including assessment, plan of care, orders, and follow-up recommendations.
  • Ensure documentation meets standards for telehealth compliance, quality, and acuity capture.
• Communication & Collaboration:
  • Partner with clinical leadership, support staff, and colleagues in the greater healthcare network to maintain smooth continuity of care.
  • Communicate clearly with patients and families regarding virtual visit expectations, treatment plans, and follow-up.
• Professional Practice:
  • Participate in telehealth-specific and organization training, education, and performance improvement initiatives.
  • Maintain required CEUs, board certification, and professional memberships.
  • Uphold Jefferson values and contribute to an innovative and expanding virtual care model.
• Other duties as assigned.

Qualifications

• Master’s or Doctoral Degree (NP or PA)
• Family Medicine–boarded NP or PA
• ER or Urgent Care clinical experience
• Residence in PA, NJ, or DE
• Active licensure (or ability to obtain) in PA, NJ, and DE
• Active PA DEA

Requirements

• Prior telehealth experience
• Experience with high-acuity triage, virtual workflows, and remote diagnostic decision-making

Benefits

• Comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, CME funds, as well as voluntary benefits.
• Access to tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• All colleagues, including those who work less than part-time, have access to medical (including prescription) insurance.