[Hiring] Analyst, Outreach Coordinator @CVS Health

Role Description

The Analyst, Outreach Coordinator utilizes several tools to help close care gaps throughout the year. The Analyst, Outreach Coordinator will perform medical record reviews abstraction and interact with regional teams and other stakeholders to facilitate actions that improve healthcare outcomes such as increased preventive care compliance. The Analyst/Outreach Coordinator will be the subject matter expert regarding HEDIS measures.

• Subject Matter Expert in Healthcare Effectiveness Data and Information Set (HEDIS®) improvement work
• Supports EMR provider engagement
• Active participation in workgroups
• Delivers quality information to internal and external constituents via written and verbal communication
• Actively seeks opportunities for process improvement resulting in efficient and effective work streams
• Support complex provider partners with HEDIS® gaps in care, remote medical record collection discussions and education
• Work closely with EMR provider partners to enhance collaboration between provider and Aetna
• Provides support for HEDIS® quality initiatives
• Supports effective medical record capture for HEDIS® medical record review and abstraction of supplemental data

Qualifications

• 3 years' recent and related health care experience in any setting
• 1 year of Medicare experience and/or 1 year of HEDIS medical record abstraction experience
• Ability to use standard corporate software packages and applications

Requirements

• Experience successfully performing in an environment where daily/weekly productivity metrics are expected
• Ability to work independently
• Strong communication skills
• Experience with EMR systems
• Recent and related experience working with HEDIS®
• Medicare Stars experience or health insurance experience
• Health care related experience in clinical, managed care or quality management
• Understanding of CPT/CPTII/ICD9/ICD10 coding and medical terminology

Benefits

• Comprehensive medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Company Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.