[Hiring] Alcohol and Drug Abuse Counselor @Ria Health

Role Description

The role of a Ria Health Recovery Coach is to support Ria members to reduce or eliminate alcohol use through pharmacotherapy, targeted protocols, technology platforms, and coaching tools.

• Provide education on alcohol use and its effects on health.
• Use various coaching tools based on CBT and MI to provide positive health outcomes.
• Utilize engagement techniques based on empathy, rapport, compassion, and positive regard.
• Work interdependently with various team members and departments in a virtual team clinic environment.
• Monitor members to positive outcomes using Ria’s technology platforms.
• Develop new coaching tools and problem-solve on retention concerns.
• Manage member’s coaching experiences from beginning to end.

Qualifications

• Certified as an alcohol and drug counselor in your state or equivalent to AADC, ADC, CADC, CADAC, LAADC, or MCAP.
• Certification must be part of IC&RC (International Certification & Reciprocity Consortium).
• 3-5 years in AUD or addiction treatment.
• BA/BS and/or MA preferred.
• Background in addiction treatment/services, wellness, chronic disease management, and related topics.
• Secure private space with proper lighting for video coaching sessions.
• Direct high-speed internet access for video coaching sessions.
• Experience with EMR systems, Zoom conferencing, and app-based applications.
• Knowledgeable of SUD treatment programs that are evidence-based and outcome-driven.
• Experience with pharmacotherapy and/or medicated-assisted treatment.
• Experience with a startup, virtual health, and/or telehealth settings.

Requirements

• Evaluation of new members including standardized intake and individualized care plan formulation.
• Collaborate with medical staff and interdisciplinary treatment team to develop and revise member care plans.
• Facilitate individual coaching through video/phone calls and app-based communication channels.
• Manage a caseload of members and monitor health outcomes and case management services.
• Facilitate evidence-based interventions to support pharmacotherapy and promote positive health outcomes.
• Document sessions into EMR and billing systems.
• Provide coordination of care, case management, and advocacy as needed.
• Track member’s engagement and outcomes throughout the program.
• Attend team meetings, coaching syncs, and other related meetings.
• Maintain HIPAA and privacy standards.
• Ability to work some evenings and/or weekends.
• Acknowledge that work may involve working with Protected Healthcare Information.
• Agree to work within the policies and procedures of Ria Health.

Benefits

• Join a team of mission-driven professionals dedicated to offering next-generation solutions in alcohol treatment.
• Experience professional growth within a rapidly expanding tech-healthcare company.
• Work remotely anywhere in the United States.
• Career opportunities include full-time, part-time, and contract positions.
• Competitive compensation.
• Telehealth training and development.
• Accrued PTO for full-time team members.