[Hiring] Accuracy Checking Technician @Pharmacy2U

Role Description

As an accredited Accuracy Checking Technician supporting our Digital Health Services division, you will play a vital role in ensuring efficient and effective administrative support in completing DMS (Discharge Medication Service) stage 2 and 3 for our patients. You will also primarily be working on the Pharmacy Contraception Service providing a first-class experience for our patients. You’ll work closely with pharmacy teams and cross-functional departments to maintain robust quality controls, support day-to-day clinical operations, and contribute to a workplace culture that is professional, collaborative, and purpose-led.

Qualifications

• An accredited Accuracy Checking Technician registered with the General Pharmaceutical Council.
• Strong communication skills (verbal and written).
• Numerate and IT literate, confident using systems such as Excel.
• Experience in pharmacy (community or online).
• Ability to work accurately in a busy environment and meet deadlines while following company and ethical standards.
• Team player who can also work independently, showing initiative, proactivity, and drive.
• Demonstrates patient-focused customer service, ensuring care and accuracy.
• Knowledge of DMS stages 2 and 3 desirable.
• Ability to prioritise and organise workload effectively.
• Embodies core values: purposeful, ambitious, trusted, inventive, excellent, nurturing, and team-focused.

Requirements

• To work within our Digital Health Services Team to provide stages 2 and 3 of DMS.
• To conduct Pharmacy Contraception Service consultations, following full training.
• Be in contact with our patients daily on the phone, always ensuring patient focus.
• To provide administrative support for NMS (New Medicine Service), DMS, and PCS (Pharmacy Contraceptive Service) and any other requirements for the business.
• Adhere to all legal, ethical, professional, and company requirements.
• Work within a high-volume environment.
• Meet set targets for individuals and team to meet business targets.
• Work with key teams across the business (customer service, purchasing, operations & pharmacists).
• Ensure that the workplace remains fun, relaxed, and friendly.

Benefits

• Competitive contributory pension.
• Occupational sick pay.
• Long-service awards and refer-a-friend bonuses.
• Professional registration fees covered (GPhC, NMC, CIPD and more).
• Cycle to Work and Green Car schemes (subject to eligibility).
• Enhanced maternity and paternity pay.
• Flexible hybrid working to help balance work and home life.
• Private healthcare insurance at discounted rates (Aviva).
• Employee Assistance Programme and in-house mental health support.
• Access to discounted gym memberships via Blue Light Card and benefits schemes.
• Regular health and wellbeing initiatives.
• Strong commitment to CPD, training, and professional development.
• 25 days’ annual leave, increasing with service.
• Buy and sell holiday scheme.
• Blue Light Card and employee discount platform.
• Exclusive discounts at The Springs, Leeds.
• 25% off health & beauty purchases.
• 25% off Pharmacy2U Private Online Doctor services.
• Regular social events throughout the year.