[Hiring] Access Optimization Analyst @Franciscan Alliance, Inc.

Role Description

At Franciscan, the Access Optimization Analyst reviews, analyzes, and evaluates information related to Access Optimization. In this role you will provide maintenance and auditing of providers' templates, schedules, scheduling instructions, and message management. You will also participate in process improvement initiatives by providing innovative ideas and solutions.

• Act as the liaison between clinic managers and Epic Cadence and Ambulatory teams to ensure communication is accurate related to the requested change or provider build requests.
• Act as the liaison between the Contact Center and the clinic staff to ensure communication is standardized regarding scheduling changes and new scheduling guidelines.
• Arrange for new provider schedule builds and termination of providers to assist with scheduling accuracy, decrease scheduling errors, and data accuracy.
• Work with Epic Cadence/Radiant/Other teams to ensure providers or resources are assigned the correct visit types for their practice so reports and dashboards show accurate data.
• Optimize the automation of provider changes form to clinic managers to increase ease of communication and accessibility.

Qualifications

• Preferred Bachelor's Degree in a related field or equivalent combination of education or related experience
• Preferred Associate's Degree in a related field or equivalent combination of education or related experience
• Required Diploma, GED, or high school diploma
• 2 years working in a Healthcare Clinic Setting required
• 2 years experience with Epic Cadence, Radiant or Ambulatory modules required
• Epic-Cadence - EPIC Certificate preferred

Requirements

• Travel is required: Never or Rarely
• Job Range: Access Optimization Analyst
• Salary: $47,340.80 - $61,536.80
• Incentive: Not Applicable

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

Benefits

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.