[Hiring] VP of Customer Strategy, Communications, Marketing & Planning @TheogCompanies

Role Description

This senior level revenue position will lead integrated programs within the following customer vertical teams: strategy, communications, marketing, and planning. Additional responsibilities include leading the strategic and tactical customer planning process.

Major Responsibilities and Tasks / Duties of the Position

• Customer Strategy vertical leader:
  • Collaborate with executive leader to annually cascade Value Creation Planning strategies to all Customer channels, sub-processes, segments, and vertical teams, by brand.
  • Collaborate with internal stakeholders and teams within brand, customer development (CD), emerging channels, and fresh pack to develop annual customer-facing strategies.
• Customer Communications vertical leader:
  • Collaborate with executive leader and stakeholders within brand, CD, emerging channels, fresh pack, to develop, align, train, and launch all customer facing communication.
  • Provide tools and training to elevate the CD team’s capability to create customer specific content that is aligned to the specific brand plan.
• Customer Marketing vertical leader:
  • Manage all customer specific marketing (CSM) / marketing development funds (MDF) for TheogCompanies.
  • Collaborate with the customer marketing team on customer specific marketing activity.
  • Assist executive leader in understanding how the CSM/MDF spending is agreed to, managed, and a process to reduce/eliminate the spending for the future.
• Customer Planning vertical leader:
  • Support and develop our customer planning leader who is responsible for all calendars, meetings, tools, tracking, trade events, and training.
• Customer project manager:
  • Be the primary Customer project manager and play a critical role in supporting the executive leader in executing the One Company project across the customer vertical teams.

Job Specific Competencies

• Literate in English.
• Proven ability to collaborate, manage, motivate, and direct a team.
• Skilled in financial analysis (EBITDA).
• Advanced Excel, Word, Power Point computer skills.
• Ability to work with mathematical concepts and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Valid driver’s license.
• Defines problems, collects data, establishes facts, and draws valid conclusions.
• Interprets an extensive variety of information and makes calculated decisions.
• Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists.
• Must be a self-starter with strong personal discipline, commitment, and accountability along with a positive attitude and result-driven approach.
• Fully understand the competitive space TheogCompanies competes in.

Physical Requirements

• Regularly required to talk or hear.
• Frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally required to stand, walk, and taste or smell.
• Must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
• Position does require occasional travel and frequent weekend work.

Work Hour & Travel Requirements

• Regularly exposed to long hours at a computer, occasional travel, and changing work hours.
• TheogCompanies is a Pacific Standard Time (PST) based company; therefore, this position will need to be available during normal PST working hours if not located on PST time zones.

Experience and Education

• Bachelor’s degree in business related major and 20+ years of business leadership experience in sales, marketing and/or business strategy.
• Specific experience required leading customer strategy, communication, marketing, planning, and project management in similar organizations.
• Process development & management experience.
• Project management experience is essential.