Role Description
The VP, Digital Experience owns Momentive's digital acquisition and web presence as one function: paid digital marketing, website strategy and development, technical SEO and AI-search visibility, and conversion rate optimization.
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Own the strategy, roadmap, and budget across paid digital marketing, website experience, technical SEO/AI-search visibility, and CRO as one unified plan.
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Set the technical foundation and priorities for the website: performance, structured data, accessibility, and platform architecture.
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Lead the shift from search-only optimization to combined search and AI-answer-engine visibility, coordinating with the Marcomms and Integrated Marketing teams on citation-building and digital PR.
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Own conversion rate optimization: the testing roadmap, experimentation cadence, and reporting on improving pipeline.
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Partner with the Director of Integrated Marketing, Director of Marcomms, and Creative Director to keep the digital roadmap aligned with brand and campaign calendars.
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Manage vendor and agency relationships across paid media, GEO, SEO, web development, and analytics tooling.
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Report on digital performance to the SVP and executive leadership team, connecting site and channel metrics to pipeline and revenue.
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Own the combined budget for paid digital, web, and optimization work, including build-vs-buy and in-house-vs-agency decisions.
Qualifications
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10+ years in digital marketing, web strategy, or a related field, including 5+ years managing directors or senior managers.
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Experience owning both paid and organic/web-side digital work, or a strong enough grasp of both to manage leaders in each credibly.
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A record in technical SEO, site performance, and conversion rate optimization at the strategy level.
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Working familiarity with generative engine optimization (GEO) or answer engine optimization (AEO) practices.
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Comfort managing a combined budget across multiple channels and vendors.
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Experience partnering with brand, creative, and communications leaders, not just performance-marketing peers.
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Direct, clear communication with an SVP and executive team.
Nice to Have
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Experience in B2B SaaS, nonprofit technology, or association management software.
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Experience hiring or rebuilding teams from a smaller or destabilized starting point.
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Experience with Claude Co-work, Claude Code and creation of agentic workers to support tasks and development.
Benefits
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Medical, Dental & Vision Benefits
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401(k) Savings Plan with Company Match
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Flexible Planned Paid Time Off
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Generous Sick Leave
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Inclusive & Welcoming Environment
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Purpose-Driven Culture
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Work-Life Balance
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Commitment to Community Involvement
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Employer-Paid Parental Leave
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Employer-Paid Short-Term Disability
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Remote Work Flexibility