[Hiring] Virtual Assistant - Marketing & Administration Support @Hunt St

Role Description

We are seeking a highly capable Virtual Assistant who can support digital marketing, customer service, social media management, bookkeeping, administration, and business growth initiatives. This role will work directly with the business owner and will be involved in a wide variety of activities across both businesses.

The ideal candidate will be proactive, highly organised, tech-savvy, detail-oriented, and capable of working independently while taking ownership of tasks and outcomes.

Key Responsibilities:

• Will support 2 Businesses in:
• Digital Marketing & Advertising
  • Create, manage, and optimise Meta Ads (Facebook and Instagram)
  • Create, manage, and optimise Google Ads campaigns
  • Monitor campaign performance and provide reporting
• Email Marketing & Klaviyo
  • Maintain existing automated Klaviyo email campaigns
• Social Media Management
  • Manage Facebook, LinkedIn, YouTube and Instagram accounts - To be automated through each
  • Create and schedule content
  • Monitor engagement and respond to messages and comments
• Customer Service
  • Respond to customer enquiries via email and social media
  • Utilise our existing ChatGPT-powered knowledge base
• Administration & Business Support
  • Email and calendar management
  • Data entry and reporting
  • Manage puppy waitlists, customer records, and general administration
• Xero & Bookkeeping Support
  • Basic Reconcile bank transactions in Xero by Match receipts and invoices to transactions.
• Website & E-Commerce Support
  • Update Shopify and Wix websites when required
• Content Creation & Design
  • Create content using Canva and ChatGPT
  • Assist with graphics, promotions, and product updates
  • Support content creation across both businesses

Qualifications

• Proven experience as a Virtual Assistant, Marketing Assistant, or similar role
• Experience managing Meta Ads campaigns
• Experience managing Google Ads campaigns
• Experience using Klaviyo
• Experience using Shopify
• Strong Canva design skills
• Experience managing Facebook and Instagram business accounts
• Excellent written and spoken English
• Strong organisational and time-management skills
• High attention to detail
• Comfortable learning and implementing new software and AI tools

Requirements

• Experience supporting e-commerce businesses
• Experience in customer service
• Experience using ChatGPT and AI-powered tools

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)