[Hiring] TikTok Shop Manager @Sterry

Role Description

STERRY is seeking a TikTok Shop Manager to spearhead our clients' presence on TikTok. You're not just a Social Content + Community Manager; you're a digital storyteller, a trendsetter, and a community builder all rolled into one. You'll be the driving force behind developing and executing TikTok strategies that amplify brand awareness, ignite engagement, and deliver measurable business results.

• TikTok Trailblazer: Develop and execute groundbreaking TikTok strategies that align with our clients' objectives, from boosting brand visibility to launching new products across global markets.
• Community Cultivator: Forge authentic connections with audiences, creators, and consumers on TikTok, fostering vibrant communities that champion our clients' brands.
• Brand Alchemist: Transform brand philosophies and values into captivating, on-trend content that resonates with TikTok's dynamic audience.
• Content Maestro: Collaborate with our internal social team to craft compelling content strategies, build a library of consistent content franchises, and explore new content categories.
• Content Creator Extraordinaire: Own the TikTok content creation process from concept to execution, including ideation, production, shooting, and collaborating with our Creative Ops team and other partners.
• Viral Video Virtuoso: Identify and create engaging video content, master trending sounds, and set the stage for viral moments on TikTok.
• Publishing Prodigy: Establish and maintain a regular posting cadence and manage daily community interactions with finesse.
• Cross-Department Collaborator: Work seamlessly with various departments (influencer, copy, digital, creative, retail, customer service, etc.) to establish efficient workflows.
• Platform Pioneer: Stay ahead of the curve by researching platform best practices, creator communities, and emerging trends.
• Data Dynamo: Analyze content and campaign performance (testing, posting frequency, content types, etc.) to extract actionable insights and inform ongoing strategy.
• Strategic Navigator: Demonstrate exceptional organizational skills, a forward-thinking mindset, and the ability to manage multiple projects simultaneously with agility.
• Reporting Rockstar: Deliver comprehensive weekly and monthly reports that showcase the impact of your TikTok strategies.
• TikTok Trendsetter: Immerse yourself in the TikTok universe daily, actively observing platform trends and happenings.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, Public Relations, Advertising, or related field is a plus— but what truly matters is what you can build.
• 2-3+ years of experience managing social media for major brands (client or agency-side preferred).
• An early adopter with a knack for quickly mastering new tools and concepts.
• A strong analytical mind capable of connecting social media community metrics to tangible business outcomes.
• Exceptional collaboration skills with the ability to work across departments and agencies to deliver a unified brand voice.
• Proficiency in using analytical tools to extract data-driven insights and make sound recommendations.
• A creative problem-solver with a passion for innovation.
• The ability to adapt quickly, prioritize effectively, and manage multiple projects simultaneously.
• Meticulous attention to detail and a collaborative spirit.
• Exceptional written and verbal communication skills, with the ability to articulate complex ideas and processes clearly and concisely.
• A positive attitude, a high level of maturity, and a strong professional presence.

Benefits

• Fully remote position with flexible working hours.
• Opportunity to work on high-profile retail campaigns with global reach.
• Growth and development within a collaborative, innovative team.
• A culture that values creativity, precision, and measurable results.

How to Apply

Ready to shape how world-class brands connect with global audiences? Send us your resume and a cover letter that showcases your TikTok marketing skills. Bonus points for including links to campaigns you're particularly proud of!