[Hiring] TikTok Shop Manager @Full Circle Agency

Role Description

As TikTok Shop Manager, you will be responsible for building our client's TikTok Shop from the ground up and managing it on an ongoing basis. You will handle everything from initial account registration and product catalog setup through to daily order operations, ad campaign management, affiliate program oversight, and monthly performance reporting. The ideal candidate has operated a high-volume TikTok Shop end-to-end and is comfortable navigating the full Seller Center toolkit.

Qualifications

• Proven hands-on experience managing a TikTok Shop end-to-end via Seller Center.
• Deep familiarity with TikTok Shop Ads — specifically GMV Max campaign setup, optimization, and creative management.
• Working knowledge of Fulfilled by TikTok (FBT): inbound shipping, warehouse management, and fee structures.
• Experience with TikTok Shop's affiliate and creator program: collaboration setup, commission structures, and creator relationship management.
• Proficiency with TikTok Seller Center tools: Shop Health dashboard, ACE Powered Insights, order management, and promotions.
• Experience integrating TikTok Shop with Shopify or other e-commerce platforms for catalog and inventory sync.
• Familiarity with TikTok Search Ads and keyword-based campaign strategy.

Requirements

• Strong understanding of TikTok Shop's fee structure — referral fees, transaction fees, FBT costs, affiliate commissions, and refund admin fees.
• Ability to build and interpret P&L analyses and net revenue reports from raw Seller Center order data.
• Experience managing customer service operations within a 12-hour response SLA.
• Comfortable managing inventory across multiple fulfillment channels and preventing overselling.

Benefits

• Competitive salary range: $700 - $900.
• Remote work opportunity.
• Core hours: 8am – 2pm PST.

What Success Looks Like

• In the first 30 days: The shop is fully configured, the product catalog is live and approved, fulfillment is operational, the GMV Max campaign is running, and the affiliate program is open for creator applications.
• By 90 days: The shop has an active roster of affiliate creators generating content, ad campaigns have been optimized based on real performance data, and a regular reporting cadence is in place.
• Ongoing: The shop maintains a healthy seller score, a sub-12-hour message response rate, and a consistent upward GMV trend quarter-over-quarter.