[Hiring] TikTok Shop Creator Partnerships Representatives @Catch Creation

Role Description

We are hiring TikTok Shop Creator Partnerships Representatives to build and manage direct relationships with TikTok creators for our fast-growing eCommerce brands. This role is hands-on, execution-heavy, and performance-driven. You will spend most of your day communicating directly with creators via TikTok Shop, activating them to promote our products, and maintaining long-term creator relationships that drive consistent GMV. This position is based in Hangzhou, supporting our newly established China office, and works closely with our US-based TikTok Shop leadership team.

What You’ll Be Responsible For

• Creator Outreach & Communication
  • Proactively message TikTok creators via TikTok Shop Affiliate Center
  • Pitch products, commission structures, and promotional opportunities
  • Manage high-volume daily creator conversations (DM-driven role)
  • Respond to inbound creator inquiries professionally and efficiently
• Creator Relationship Management
  • Build long-term relationships with creators (not one-off posts)
  • Re-activate dormant creators and maintain creator pipelines
  • Keep creators engaged with new offers, launches, and promotions
• Product Seeding & Coordination
  • Qualify creators before sending samples
  • Collect and verify shipping information
  • Coordinate with internal teams on sample fulfillment
  • Track sample delivery and posting status
• Performance Follow-Ups
  • Follow up to ensure creators post content
  • Encourage proper TikTok Shop linking, pinning, and reposting
  • Support participation in LIVE events, flash sales, and campaigns
• Reporting & Feedback
  • Track outreach, responses, and creator activation
  • Share insights on creator feedback, objections, and trends
  • Identify high-performing creators for deeper partnerships

Qualifications

• Native or fluent Mandarin Chinese
• Professional working fluency in English (written and spoken)
• Strong written communication skills (especially DM-style messaging)
• Comfortable with repetitive, high-volume outreach work
• Organized, detail-oriented, and reliable

Requirements

• Experience with TikTok Shop, affiliates, or creator outreach (Nice-to-Have)
• Experience working with international or US-based teams (Nice-to-Have)
• Background in eCommerce, influencer marketing, or social commerce (Nice-to-Have)
• Familiarity with TikTok creator ecosystems in China or globally (Nice-to-Have)

Benefits

• Be part of a new Hangzhou office from the ground up
• Work directly with a high-growth international eCommerce team
• Clear KPIs, ownership, and performance visibility
• Opportunity to grow into senior creator partnerships or team lead roles