[Hiring] Social Media Coordinator @MeanPug Digital

Role Description

We're looking for a Social Media Coordinator to be the operational engine behind MeanPug's social media output. This role sits alongside our Social Media Manager and owns the execution layer:

• Content is scheduled on time.
• Every post clears QC before it goes live.
• Community conversations are monitored and triaged daily.
• Reporting data is pulled and organized for strategic review.

This is not a strategy role and it's not a design role. The Social Media Manager owns outcomes: growth, retention, creative direction, and client relationships. You own output: on-time, on-brand, on-QC delivery, consistently, across every client, every day. If you're someone who takes genuine pride in a clean content calendar, a fast community response time, and a system that just works, this role is for you.

Qualifications

• 2 to 4 years of experience in a social media coordination, community management, or digital marketing execution role, agency experience strongly preferred.
• Hands-on experience scheduling and publishing content across Instagram, Facebook, LinkedIn, and other major platforms.
• Familiarity with social media scheduling tools such as Sprout Social, Later, Buffer, or similar.
• Strong attention to detail, you catch formatting issues, broken links, and typos before they go live.
• Comfortable managing multiple client accounts simultaneously without letting anything slip.
• Organized and self-directed, you maintain systems rather than waiting to be reminded.
• Clear written communication skills for community management responses and internal flagging.
• Comfortable working in a fast-paced remote environment with defined processes and tight turnaround times.

Requirements

• Content scheduling and publishing:
• Schedule and publish approved content across Instagram, Facebook, LinkedIn, YouTube Shorts, X, and other platforms.
• Adapt formatting per platform including captions, image sizing, link placement, and native upload requirements.
• Run the QC checklist on every post before it goes live, no exceptions.
• Community management:
• Monitor comments, DMs, and mentions across all client accounts multiple times daily.
• Triage interactions: respond directly to routine ones, draft (but do not send) anything requiring the Social Media Manager's input, and escalate anything high-risk within a defined SLA.
• Maintain an escalation log for anything flagged upward.
• Reposting and cross-posting:
• Execute the reposting cadence built by the Social Media Manager across platforms.
• Flag resurfacing opportunities the Social Media Manager hasn't already identified.
• Resize existing designs for cross-platform use as needed (no original design work required).
• Reporting and analytics:
• Pull raw analytics monthly across clients including engagement, reach, impressions, and CTR.
• Build and populate the report deck structure using a defined template; the Social Media Manager adds strategic narrative.
• Flag notable metric shifts weekly, not just at month-end.
• Content calendar and workflow management:
• Maintain the shared content calendar so status is always visible without the Social Media Manager having to chase it.
• Proactively flag deadline risk before it becomes a problem.
• Competitor tracking and asset management:
• Run a weekly competitor scan across client-provided lists, compiling content and format shifts into a short recurring summary.
• Maintain Canva and Drive folder structures and naming conventions per client.
• Keep the approved asset library organized and current.
• Process and onboarding support:
• Execute the onboarding checklist for new clients as needed.
• Surface friction points from daily execution and participate in periodic QC checklist reviews as the system evolves.

Benefits

• Medical, dental, and vision insurance.
• Company-sponsored 401(k) with matching.
• Flexible work schedule, work when and where you're most productive as long as deliverables are met.
• Up to $500 reimbursement for pet adoption fees or vaccinations.
• Professional development opportunities.