[Hiring] Social Media Content Specialist @dentsu

Role Description

If you enjoy social media, have a passion for writing, and know how to connect with people online, we’d love to hear from you. We’re always looking for talented individuals to join our team.

We're looking for team members who are available to work a mix of the following shifts:

• Overnights: 12AM–8AM North American Central Time
• Days: 8AM–4PM North American Central Time
• Evenings: 4PM–12AM North American Central Time

Please note that the overnight shift is required for this role, as well as either the day or evening shift. This role requires flexibility to work a variety of shifts, including evenings and weekends.

What You’ll Be Doing:

• Moderating and responding to comments across our clients' social channels using their unique brand voice.
• Writing thoughtful, engaging content to spark conversations and drive engagement.
• Ensuring online communities are safe, respectful, and aligned with client guidelines.
• Escalating issues, insights, or trends to the internal team when needed.
• Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

Qualifications

• Strong written communication skills (spelling, grammar, clarity) in English with strong cultural awareness.
• Experience managing social platforms, specifically moderating and engaging.
• Ability to write for brands and adapt tone for different audiences.
• Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs).
• Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma).
• Strong organizational skills, reliability, and excellent customer service instincts.
• Access to reliable, high-speed internet suitable for remote work.

Benefits

• 100% remote from day one - and always will be.
• Be part of a creative, supportive, and fast-moving team.
• Work with exciting global brands.
• Contribute to a people-first culture that values authenticity and inclusion.
• The hourly pay range for this position is $14.42 - $17.13 USD.
• U.S Content Specialists receive sick and safe time, flexible time off (paid time off like vacation), and a range of benefits (medical, dental, vision, etc.).
• U.S employees need to work a minimum of 21 hours per week or more for benefits and flexible time off.