[Hiring] Social Media & Admin Assistant @Wing Assistant

Role Description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. We’re looking for a Social Media & Admin Assistant to start immediately!

• Respond to Instagram and Meta ad inquiries via DMs as quickly as possible. Strict 2-minute response time to capture leads while they are still scrolling and engaged.
• Explain treatments, answer repetitive client questions using pre-written templates, and book/reschedule appointments using Fresha.
• Update client profiles and accurately maintain treatment notes in the Fresha booking system.
• Identify complex questions, complaints, or situations outside the standard playbook.
• Help with social media posting, brainstorm content ideas, and create basic graphics during downtime when DM volume is low.

Qualifications

• Strong English (Written & Comprehension)
• Basic Instagram/Meta Ad Lead-Response Experience
• Fast & Reliable Tech Setup
• Willingness to Learn Fresha tool

Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay