Role Description
The Senior Social Commerce Strategist is a lead operator and strategic owner of TikTok Shop affiliate programs across their client portfolio. This is not a support role β it is the engine. You own the programs, the clients, the performance, and the process.
Responsibilities
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TikTok Shop Affiliate Strategy & Program Leadership
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Own the end-to-end strategy and execution of TikTok Shop affiliate programs across all assigned client accounts.
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Define program architecture: creator targeting, product prioritization, sampling strategy, incentive structures, and GMV growth levers.
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Set performance benchmarks and program goals in alignment with client objectives; own accountability for hitting them.
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Identify what is working, what is not, and make rapid adjustments to improve content throughput, conversion, and affiliate GMV.
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Stay current on TikTok Shop platform updates, algorithm shifts, and affiliate ecosystem changes β and translate those into program decisions ahead of the curve.
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Client Ownership & Relationship Management
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Serve as the primary strategic point of contact for clients across your portfolio β leading calls, presenting performance, and driving program direction.
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Translate client goals into executable program strategy; push back when needed, and bring clear recommendations rather than just updates.
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Prepare and deliver weekly performance reports, monthly reviews, and strategic recommendations; proactively surface trends and opportunities before clients ask.
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Own follow-through after every client touchpoint β nothing slips because you were the last one in the room.
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Creator & Affiliate Program Execution
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Lead creator sourcing, outreach strategy, and affiliate activation across TikTok Shop Affiliate Center β with a focus on conversion potential and product-creator fit, not follower count.
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Own the full affiliate approval, sampling, and activation workflow; maintain clean pipeline visibility across creator status, shipment tracking, content output, and GMV contribution.
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Develop and refine outreach messaging, creator briefs, and activation sequences that consistently improve response rates and content output.
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Re-engage underperforming creators, identify drop-off points in the funnel, and build systems to address them at scale.
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Manage paid creator activations where applicable β tracking deliverables, usage rights, and performance against spend.
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Sampling & Backend Operations
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Own sampling strategy and execution inside TikTok Shop Seller Center and Affiliate Center β approvals, volume management, product availability, and throughput monitoring.
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Maintain full visibility into the sample-to-video funnel; identify where conversion is breaking and fix it fast.
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Flag and resolve operational issues β low acceptance rates, out-of-stock products, weak content output β before they become client-level problems.
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Build backend QA processes that catch errors early and keep program data clean and trustworthy.
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Reporting & Performance Intelligence
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Own program reporting across GMV, content volume, affiliate participation, sample acceptance, click-through, and conversion β keeping data clean, current, and decision ready.
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Independently build, maintain, and optimize performance dashboards that give the team and clients real-time visibility into program health β not just interpret reports prepared by others.
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Surface tactical opportunities from the data: creators to reactivate, products losing momentum, campaigns underdelivering on sample-to-video conversion.
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Contribute performance insights that inform broader client strategy and new business recommendations.
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Systems, Process & Team Building
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Build the SOPs, playbooks, and operational infrastructure that allow programs to scale beyond what any one person can hold in their head β and become a competitive differentiator in new business conversations.
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As the team grows, you will be the person newer hires are onboarded into β set the standard for how this function runs.
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Partner with offshore resources where applicable; own the briefing, QA, and output quality of anything they touch.
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Identify gaps in tooling, workflow, or capacity and bring solutions β not just flags β to leadership.
Qualifications
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3+ years of experience in TikTok Shop affiliate marketing, creator commerce, influencer marketing, or social commerce β with direct, hands-on program ownership.
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Minimum 2 years of hands-on TikTok Shop Affiliate Center management across more than one brand or client. Candidates whose experience is limited to a single in-house shop will not be considered.
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Deep, working knowledge of TikTok Shop Affiliate Center and Seller Center β not surface-level familiarity. You know how the platform behaves and where the levers are.
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Demonstrated ability to own client relationships: leading calls, managing expectations, presenting performance, and driving strategy.
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Proven track record of driving GMV and maximizing Shop ROAS over sustained, multi quarter cycles across creator and affiliate programs at scale.
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Proven ability to independently build, maintain, and optimize performance dashboards β not just interpret reports prepared by others. You pull the data, structure it, and act on what it tells you.
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Experience building or improving operational systems β trackers, SOPs, workflows β that make programs run faster and more consistently.
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Clear, direct communicator β with clients, creators, and internal teams. You write well, you run tight calls, and you do not let things get ambiguous.
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High ownership mentality; you do not wait to be asked and you do not let things fall through the cracks.
Benefits
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Competitive salary in USD
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Flexibility: Fully remote position