Role Description
The Senior Manager, Customer & Shopper Marketing will lead customer and channel marketing strategies for Natrol across Mass, Grocery, Club, Drug and other priority retail channels. This role translates national brand strategies into customer-specific programs that build awareness, increase household penetration, drive velocity and grow market share, while serving as a strategic marketing partner to Sales Planning and customer-facing Sales leaders.
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Develop annual customer and channel marketing strategies aligned with Natrol's brand and commercial priorities
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Translate brand strategies into customer-specific programs across in-store, digital and omnichannel touch-points
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Lead customer marketing plans and manage annual investments exceeding $5 million
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Develop shopper programs including retailer media, displays, point-of-sale materials, couponing and customer-specific activations
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Partner with Sales to identify customer and channel opportunities and develop solutions that drive profitable growth
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Use shopper, category, retailer and syndicated data to inform strategies and investment decisions
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Establish program KPIs and evaluate incremental sales, market share, engagement and return on investment
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Lead retailer media strategy in partnership with Sales, eCommerce and agency partners
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Manage shopper marketing agencies, scopes of work, budgets and performance
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Ensure customer programs are consistent with Natrol's brand strategy and approved claims
Qualifications
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Bachelor's degree in Marketing, Business or a related field
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6+ years of progressive CPG customer marketing, shopper marketing, retailer media or related experience
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Demonstrated experience managing significant customer marketing budgets
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Strong understanding of Mass, Grocery, Club and Drug retail channels
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Experience with retailer media networks and omnichannel shopper activation
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Strong analytical, financial and cross-functional leadership skills
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Experience with NielsenIQ, Circana, retailer data or similar tools preferred
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Consumer health, wellness or VMS experience a plus
Requirements
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A reasonable estimate of the current salary range for this position is $140,000 to $165,000. Actual compensation offered may vary depending on skill level, experience, and/or education.
Benefits
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Medical, dental, and vision insurance
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401K with company matching contributions
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Paid sick days
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Vacation
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Holidays
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Paid parental leave
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Short-term and long-term disability coverage
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Life insurance
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Wellness programs