Role Description
We are hiring the person who will own and further grow our HubSpot department. This is not a strategist seat where work gets handed to you. You will lead the HubSpot service line: the offerings, the delivery standard, the client relationships, and the growth of the line itself.
The core skill we are hiring for is translation. Clients rarely arrive with a clean brief. They arrive with pain: deals falling through cracks, marketing and sales pointing at each other, reporting nobody trusts, a portal that grew sideways for three years. Your job is to sit with that mess, find the real problem underneath the stated one, and turn it into a plan the client believes in, a scope our team can execute, and an engagement that delivers what was promised.
That means you own the full arc:
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Diagnose:
Run discovery and audits. Ask the questions the client didn't know to ask. Separate the symptoms from the disease.
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Plan:
Turn pain points into a documented solution architecture: what we'll build, in what order, and why it serves the revenue motion rather than the ticket list.
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Scope:
Put real numbers on it. Hours, phases, timelines, pricing. You write scopes that sales can sell and delivery can hit, and you know the difference between a scope that wins the deal and a scope that survives the project.
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Drive:
Lead the implementation. You won't build every workflow yourself, but you own the outcome. You keep the team aligned, the client informed, and the project on the rails, and you flag risk before it becomes a fire.
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Grow:
Over time, you shape the service line itself: productized offerings, delivery frameworks, team capability, and the standards that make our HubSpot work better than what clients get elsewhere.
This role is AI-forward, and that is not a buzzword. How HubSpot admins work is changing, and we want someone who is already on the other side of that shift. The old model is clicking through the UI to build everything by hand. The new model is working alongside AI: using the agent CLI and the HubSpot MCP to build, audit, and modify portals programmatically, and designing agentic workflows that do work no human should be doing manually.
We expect this person to be all in on AI in both directions:
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On the delivery side:
You leverage AI as a force multiplier in your own work: portal audits, data transformation, documentation, build acceleration. You treat the agent CLI and MCP as core tools of the trade, not novelties.
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On the solution side:
You bring AI-powered solutions to clients. That means designing agentic workflows inside their revenue systems, applying HubSpot's native AI capabilities where they fit, and recognizing when a client problem is best solved by an agent rather than another workflow.
Qualifications
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Proven experience leading HubSpot implementations end to end, ideally at a HubSpot Solutions Partner agency (3+ years agency experience)
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Deep, hands-on knowledge across all hubs, Starter through Enterprise
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Demonstrated experience scoping client engagements: phases, hours, pricing, and delivery accountability
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Hands-on experience working with HubSpot programmatically: agent CLI, HubSpot MCP, APIs, or similar, plus real examples of AI and agentic workflows you have built or deployed
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Strong grasp of marketing and sales operations and how they connect into one revenue system
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Fluency with HubSpot's native AI tools and the broader LLM and agent landscape
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Experience with other CRM and marketing automation platforms is a plus
Requirements
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You find the real problem. Clients ask for a workflow when they need a data model. You recognize the gap between what was requested and what the business needs, and you can say so in a way the client thanks you for.
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You can put a number on it. Plenty of strategists can whiteboard a solution. Far fewer can scope it: break it into phases, estimate the hours honestly, and price it so the project succeeds for both sides. If you have never owned a scope that you then had to deliver against, this will be a hard seat.
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You are already working the new way. If your entire HubSpot practice lives inside the UI, this is not the right seat. We want someone who reaches for the agent CLI, the MCP, and AI tooling by default, and who gets genuinely excited about what agentic workflows make possible for clients.
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You lead without waiting to be asked. You come into the week with a plan already written. You keep clients and leadership informed without being chased. If we have to ask you for status, something is already broken.
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You think in systems, not tickets. When you architect the sales side, you are already thinking about how it feeds marketing, reporting, and the client's next twelve months.
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You can hold a room. Discovery calls, working sessions, hard conversations about scope and tradeoffs. You convey technical concepts to non-technical stakeholders and strategic tradeoffs to technical ones.
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You flag risk early and in writing. "This data is going to be a mess and here is how that affects the timeline" is exactly the call we want on Monday, not the discovery we make on Friday.
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You want to build something, not just serve accounts. The right person sees this role as ownership: offerings, standards, team, and growth.
Benefits
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Salary range: $90,000 to $110,000 per year, commensurate with experience
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Unlimited PTO
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Medical/dental/vision/life insurance
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401(k) with 5% match