[Hiring] Product Marketing Manager - Payments @PracticeTek

Role Description

At PracticeTek, you’ll get to:

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
• See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.
• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

This role is responsible for translating product capability into market-ready positioning, equipping sales to win, and driving the programs that accelerate attach across all four verticals.

What You’ll Do

• Platform GTM Strategy & Vertical Localization
  • Develop and own a unified Payments go-to-market strategy that serves as the platform-level foundation, with vertical-specific extensions for chiropractic, vision/optometry, orthodontics, and wellbeing.
  • Translate the core Payments value proposition into market-specific messaging that reflects the distinct ICP, business model, reimbursement environment, and workflow context of each vertical.
  • Manage multiple, simultaneous launch timelines/feature releases across verticals/brands with Customer experience at the epicenter.
  • Define and maintain Payments ICP profiles per vertical, including clinical workflow nuances, payer mix, payment plan preferences, and practice size considerations.
• Messaging, Positioning & Content
  • Own the Payments messaging architecture from core positioning through to vertical-specific proof points.
  • Build and maintain a comprehensive content library: case studies, ROI calculators, white papers, battlecards, one-pagers, demo scripts, and digital assets.
  • Translate complex financial and payments concepts into clear, compelling language for practice owners, office managers, and front-desk staff.
  • Partner with the Brand & Creative team to ensure visual and narrative consistency across all Payments marketing touchpoints.
• Sales Enablement & Pipeline Acceleration
  • Develop and deliver targeted sales enablement programs that increase rep confidence and attach rates across all four EHR brands.
  • Build and maintain vertical-specific pitch decks, objection-handling guides, and competitive intel.
  • Serve as the PMM counterpart to the Revenue Marketing and Sales teams for pipeline-generating campaigns tied to Payments.
  • Partner with the Customer Success and CRO teams to build post-sale expansion playbooks for upsell and cross-sell of Payments features.
• Market Intelligence & Competitive Positioning
  • Maintain a current, actionable view of the healthcare payments competitive landscape.
  • Monitor regulatory and industry trends affecting physician payment workflows.
  • Synthesize VOC (voice of customer) research, win/loss analysis, and sales feedback into messaging and product roadmap input.
• Performance Measurement & Marketing Contribution
  • Define, track, and report on KPIs for Payments marketing.
  • Provide regular reporting to the VP, Portfolio Marketing and CMO with data-driven insights and recommended adjustments.
  • Collaborate with the Marketing Analyst function to build dashboards and measurement frameworks that connect marketing activity to revenue outcomes.
• RCM Expansion Readiness (H2 Objective)
  • Build foundational knowledge of PracticeTek's RCM offerings during H1 to prepare for expanded marketing responsibilities in H2.
  • Develop an integrated financial solutions marketing strategy that bridges Payments and RCM into a cohesive narrative for the market.

How Success is Measured

• In your first 90 days:
  • Deep ICP immersion across all four verticals.
  • Messaging architecture drafted for core Payments product and at least two verticals.
  • Sales enablement audit complete with priority gaps identified and roadmap in place.
• By end of H1:
  • Platform messaging live and adopted across all four EHR brands.
  • Full content library in market — case studies, battlecards, sales decks, and digital assets across verticals.
  • Payments attach rate trend line moving in the right direction with clear marketing-attributed influence.
  • RCM product immersion underway and integrated financial solutions positioning in draft.

Qualifications

• 5–8+ years of B2B product marketing experience; demonstrated ability to own launch, adoption, and expansion across a product lifecycle.
• Working knowledge of physician practice payment workflows, insurance reimbursement, patient payment plans, and RCM fundamentals.
• Experience managing concurrent launch timelines and adapting a platform-level value proposition across distinct buyer segments.
• Proven ability to translate complex technical or financial products into clear, differentiated messaging for non-technical buyers.
• Track record of building enablement programs that measurably improve sales confidence and win rates.
• Data-driven decision-maker; experience defining marketing KPIs and connecting marketing activity to revenue outcomes.
• Effective at working across Product, Sales, CX, and Marketing without direct authority.

Education

• Bachelor's degree in Marketing, Business, Finance, or related field required; Pragmatic Marketing or similar PMM certification a plus.

Ready to Join?

If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and better. Together.

The Fine Print (That Really Matters)

At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay a base pay between [SALARY RANGE]. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.