[Hiring] Principal Technical Marketing Engineer @Grafana Labs

Role Description

Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability.

As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. This role involves:

• Building clear, consistent positioning.
• Enabling sellers with trustworthy technical narratives.
• Creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them.

As a Technical Product Marketer, you will play a critical part in that transformation:

• Build core demos, run technical workshops and webinars.
• Act as the technical bridge between our Product and Sales orgs.
• Help SRE and platform engineering leaders evaluate Grafana with confidence.
• Equip sales engineers with better tools and talk tracks.
• Ensure our technical value shows up clearly and consistently across the entire customer journey.

This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value.

Qualifications

• 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar).
• Strong understanding of observability concepts and the needs of SRE/platform teams.
• Ability to translate deep technical concepts into clear, value-focused stories.
• Experience presenting technical content through demos, workshops, or webinars.
• Excellent written and verbal communication, with a crisp, structured, persuasive style.
• Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering.
• High ownership mindset with the ability to drive projects from concept to completion.
• Comfort with light scripting or workflow automation.

Requirements

• Interest and ability to travel to training and customer events 10-12 weeks per year.

Benefits

• 100% Remote, Global Culture - A remote-only company, united by a culture of collaboration and shared purpose.
• Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication - Expect open decision-making and regular company-wide updates.
• Innovation-Driven - Autonomy and support to ship great work and try new things.
• Open Source Roots - Built on community-driven values that shape how we work.
• Empowered Teams - High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways - Defined opportunities to grow and develop your career.
• Approachable Leadership - Transparent execs who are involved, visible, and human.
• Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - Thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days.